


Based on authentic user experiences
Nene
6891 reviews
N/A
1 year ago
Horrible customer service
Horrible customer service I ordered two personalized bracelets they are so small that my 4 year old son can fit them when I contacted the online chat the representative had no intentions on helping me look for a solution Now I have waisted 80 and can not get it bigger I even offered to purchase just the bracelet but was told no and I had to purchase the entire item again What a waist of money and time Such a rip off
YoungBlood
6891 reviews
N/A
1 year ago
Ordered the Spotify engraved bracelet
Ordered the Spotify engraved bracelet and It s literally tiny Bought it as a gift for a male friend and honestly not sure it will fit his wrist And if it does it s so flimsy it will probably break I ordered Aurora and it came electric blue Because it s so dark the scan only works in natural light and at an angle Really disappointed waited 3 weeks which of course I could forgive if it was actually what I ordered Emailed them and they said it might just be the lighting Like no it s literally a whole different colour Avoid
Lindsey Adams
6891 reviews
N/A
1 year ago
HORRIBLE
I ordered a necklace about a month ago and just received it yesterday the wording is so tiny you could barley make out the names Nothing close to what it looks like in the picture Also when trying to track my order every time I logged on someone else information would pop up giving me their credit card number address phone number email address I have already put a complaint in with customer service and was told it was because of a website malfunction This is still not okay that our information is being put out there
criss6ixx
6891 reviews
N/A
1 year ago
I wish I had read the reviews
This is scam Terrible communication They refuse to answer to refund requests They ruined my anniversary gift I was counting on I never received anything Don t trust Instagram ads that easily do your research guys
Cory Mcdonnell
6891 reviews
N/A
1 year ago
WORST COMPANY EVER DEALT WITH OR RATHER CAN REACH Order the necklace November 20th here
Order the necklace November 20th here it is December 10th nothing nothing they said they can t find my order worst customer service ever they put you in a loop intentionally Then trying to sell u more stuff They can t even deliver the first piece 1082098 my order number this for my daughter s first child out first grandchild DO YOUR JOB 608 772 7089 my phine Cw mcdonnell73 gmail dot com
Kim Klemek
6891 reviews
N/A
1 year ago
Missing item sketchy tracking
I ordered a necklace on December 6th I received a confirmation and an email saying that the necklace shipped However the tracking information does not work Upon my first attempt something popped up in various languages and it appeared my order was in China as of December 13th Upon further attempts the tracking system on the Loveu website says it does not recognize my order number and when I tried to track it directly through the EMS mail service it said it was not allowed to track that item Not sure what that means but it seems sketchy I am very disappointed because my mom has been asking for this necklace for many months as her Christmas present
Jesus Flores
6891 reviews
N/A
1 year ago
I really wish i had read the reviews
I really wish i had read the reviews first i dont order things online cause i worry about this happening Orderd a necklace for my wife and was told 10-14 day s Its been close to month now and no response All says is in transit i didnt know it was coming from china very disappointed in this company and will never order from them it might not mean much to them but my family was hurt I feel bad for other people on here who had the exact same experience but we will take it as a learning experience NOTHING BUT A SCAM -5 STARS
customer
6891 reviews
N/A
1 year ago
The only new design in their necklace
The only new design in their necklace and jewellery is its xxxxing invisible Ordered a necklace on 29 11 20 still waiting no customer care just computer generated emails Tracking system shocking DO NOT BUY FROM THIS COMPANY
Gabriel Jacobs
6891 reviews
N/A
1 year ago
it s been over 6 weeks since I paid and
it s been over 6 weeks since I paid and they still have not sent my item They were communicating with me regularly about the delay until I started asking for a refund I have no expectations that I ll receive my product or get my money back lessons learned Update I received my order after 7 weeks They refused my requests for refund prior to finally sending the order
disappointed
6891 reviews
N/A
1 year ago
I am so disappointed at myself for not
I am so disappointed at myself for not reading the reviews prior to placing an order I found out after the fact that they are located in Hong Kong The customer service center does not exist no response at all no movement tracking my order I believe they provide false tracking data Order placed June 5th for Father s Day and nothing since then I will never recommend this company and I will make sure others are aware of this purchase scam and false advertisement By the way they only way I could leave a review was to give 1 star companies like this sicken me