Nana Bijou Official Site ~ Fine Jewelry Designs
Based on authentic user experiences
Gianna Fujimoto
6731 reviews
N/A
1 year ago
Broken in 2 weeks No option for exchange
I do not recommend Nana Bijou for your fine jewelry purchases There are many reasons for this review so I ll break it down for you We were unsatisfied with the quality of the earrings purchased due to both the diamond size and the durability of the earrings My mom wrote a negative review on Etsy where she purchased the earrings and the review clearly offended the owner because two weeks later when the 500 huggie earring clasp broke they refused to exchange the earrings because they are uncomfortable with the review I get it nobody wants to read negative reviews about themselves and maybe my mom should have reached out directly to message her dissatisfaction but at the end of the day the fact that 500 earrings broke within two weeks without the option of an exchange is frankly unacceptable If you want to do business with someone who stands by their work these guys aren t it
Zora
6731 reviews
N/A
1 year ago
Jewelry is NOT worth it
PLEASE do not be a complete fool like me and buy any products from this merchant Her Etsy store has hundreds of 5 0 reviews but you will be RIPPED OFF I spent 1 500 on jewelry and when I went to go resell to any jeweler that would take the pieces I couldn t even get up to 200 back I regret buying anything from here I didn t know better about jewelry and what to buy that will actually last long and be worth the value The jewelry is not worth the price I promise you The designs might be cute but the gold is paper thin and hollow Do yourself a favor and spend that money on REAL SOLID HEAVY gold pieces Not this cheap cutesy crap I learned an expensive lesson so please learn from me
Rick Sawyer
6731 reviews
N/A
1 year ago
Don t buy from this company
Don t buy from this company Terrible customer service and won t accept returns on their sub par jewelry Owner is rude and they don t stand behind their products
Ellie
6731 reviews
N/A
1 year ago
Horrible business practices
Bought an expensive 14k gold earring from NB The item arrived flawed and defective with production marks and thinning of the gold in multiple places When I reached out to the seller and gave them an opportunity to make it right Natalie began aggressively attacking me and suggested that I had damaged it No apologies no offer to replace the item or correct the problem This is a cheap jewelry maker who gaslights and attacks customers who report product issues I found this was common among many other buyers when I dug for further reviews Buyers beware
SD
6731 reviews
N/A
1 year ago
Terrible experience
I have asked for a purchase to be cancelled and got an aggressive response stating I needed to pay 35 of the purchase I made a claim and they messaged me and were very rude Even called me names at one point I will be contacting etsy regarding these messages
Donna Rogers
6731 reviews
N/A
1 year ago
Got ripped off
Had a ring made and it was nothing as described It looked like a cheap piece of garbage Said she would match the stones and didn t Stones way smaller than I asked for Stay away from this place Look at their feedback 100 negative They are very rude No Customer Service at all
