Naturetrek Reviews

If you are considering or have booked a wildlife or tailor-made excursion with Naturetrek read this first If Naturetrek have quoted for or included any of the following in its offer to you make sure that you are not being misled GUIDE SERVICESIf you do not have a working knowledge or are reasonably fluent in the language of the country you are visiting insist that the guide being offered to you is fluent in your own language A zoom meeting whatsapp conversation directly with the guide prior to your booking with Naturetrek is recommended HOTEL SERVICESMake sure that the hotels you are staying at are of a good standard and that the melas mealtimes fall in line with the itinerary that Naturetrek is proposing Contact the hotels directly before you confirm pay your bookings to check this otherwise you will pay for meals that you will not get Ensure that the standard is what you believe you are paying for WILDLIFE SERVICESIf you are going on a wildlife trip make sure that you are properly equipped Do NOT assume that the guide will have the following - maps of the areas you are visiting- wildlife flora fauna and bird books literature- any protective shelter or covering for bad weather- campstools or similar t sit on you may be standing for hours Also do NOT assume that the guide will be prepared to walk any distance The guides that Naturetrek make use of seem to prefer wildlife viewing from main tarred roads or where the walk to a particular viewing point is minimal The wildlife experience may be with cars and motorbikes hurtling past you WILDLIFE VIEWINGIf your main objective if wildlife viewing birds animals try and make sure that the species are in fact in the areas that Naturetrek is proposing - AT THAT TIME OF THE YEAR - Bird species may have already migrated elsewhere - Animal species may have moved to other areas to obtain food forageTry and obtain a second opinion prior to booking Naturetrek are trying to sell and profiteer from your trip Whether you see the wildlife you had hoped for does not concern them TRANSPORT SERVICESMake sure in advance that the transport service Naturetrek is offering you is fit for purpose Ask to see an image of the vehicle that is to transport you If satisfied obtain confirmation that it will be used for the duration of the trip Do NOT assume that Naturetrek will pay much attention to your transport arrangements CONCLUSIONThink twice before booking with Naturetrek You may be sold a package that could turn out to be very disappointing AND REMEMBER - the people guides taking you on tour may well be one-man operators freelance guides or fly by nights In other words second or third parties far removed from Naturetrek

Following on positive information and finding that Naturetrek offers a trip close to my requirements i have been trying to contact them and have a detailed conversation with one of their staff to decide and hopefully book this trip More than one week later all i have is a brief email informing me that someone will contact me A second message pointing out disappointment at not being contacted remains unanswered This is rather discouraging i am still interested given the numerous positive reviews but certainly doubts about the reliability and seriousness of the company are increasing Update on 26 july I have now had a long call with staff at Naturetrek and have booked the trip There was a mistake with respect of the person who should have called me I do hope that the experience of the trip allows me to write a new much more positive review later this year