AI Review Summary
Based on 79 reviews
The majority of reviews for Nestasia are highly positive, highlighting product quality, reliable delivery, and excellent packaging. A smaller subset of reviews detail negative experiences concerning product defects, misleading descriptions, and poor customer service. The overall sentiment reflects a generally strong customer experience with some significant outliers regarding product consistency and support.
What customers love
- Great product quality
- Fast delivery
- Excellent packaging
Common concerns
- Defective products
- Poor customer service
- Misleading product description
Last updated 3 weeks ago
A
aishwarya bali
Ibought a broken product trying to reach out but nobody picks up the customer care no nobody answering in whatsapp section not even answering the mail
D
Daphira
Froud company
I have ordered the bowl send on adequate size when i ask for refund they denied refund and stopped responding my call
S
Sheela Chellam
I ordered the wooden tray and the
I ordered the wooden tray and the quality of the material is so poor and try to return and asked for refund the amount and they are not ready to refund and forcing us to buy other items Customer care service is very bad
S
Sasirekha
Misleading product description
Misleading product description I purchased an Insulated travel tumbler Though the description states that it keeps drinks hot for up to 8 hours and cold for 10 hours in actual its only 3 hours max When asked the Company refused to take any responsibility of it stating you have crossed the return timeline What about the incorrect product claim then No ownership of that Will never trust nestasia products ever again When you are at wrong why is the return policy coming in This is nothing but shrugging off one s responsibility Unethical practice
G
Gaurangi Shadija
Don t waste your money with their products
Well i had the worst experience with them it was broken into small pieces and yet they wanted me to open the box and share photos and videos as per their policy Also their policy does not have refund to bank account I had to request my family member to remove the broken pieces and send me a video As their team wanted complete When I agreed for replacement they asked me for a video and said only one jar is broken and we will get that one jar replaced How unprofessional can a team be First asking me to take detailed video and then mentioning that we will replace only one jar when i asked for refund they said it will be in your credit of your account How can i use the credit when all the experience was so bad Worst experience with any home decor company Will not call this as a brand Don t waste your money
G
Gaurangi Shadija
Size is sooo sooo disappointing
Products are unique but really overpriced Ordered a planter for 750 and the size was smaller than a small tea cup Very disappointed with the size They should review their pricing otherwise it s not sustainable Thank u I m really disappointed Had a plan to decorate this in a way but now I ve to look for something else I feel Wishing chair has better products at this price
G
Gaurangi Shadija
BAD QUALITY - UNSAFE PRODUCT
Though the product looks good and sturdy and stylish the microwave feature was a turn-off The glass ribbed cup was so hot that it burnt my fingers Never buying from here This can cause injury to someone
S
Sheela Chellam
Beautifully finished ceramics
I bought a dessert stand recently Quality is very good Love their products
S
Sasirekha
The products were very good
I ve ordered twice from Nestasia and love the products - great quality and colours true representations of those on the website Upon querying why the pieces aren t branded I was informed that their volumes don t allow for it at present A bit on the pricey side but a good investment in my opinion
G
Gaurangi Shadija
Love the product
The products were very good Was disappointed with the size as the photos gave an impression the bowls were larger than received
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