Nextgentel Reviews

NextGenTel Vi leverer internett og TV over tr dl st bredb nd og fiber i hel...

nextgentel.no
1.63
30 reviews
Poor Rating
Based on 30 user experiences

RatingFacts is an independent review platform and is not affiliated with Nextgentel (nextgentel.no). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 1.63 out of 5 by 30 Happy Customers

3.3%
6.7%
6.7%
16.7%
66.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 30 reviews

Customers report widespread dissatisfaction with Nextgentel, citing poor service, hidden fees, and installation issues. The majority of reviews are one star, highlighting problems that led to frustration and churn. A few higher ratings mention isolated positive experiences with support or network quality. The overall sentiment is overwhelmingly negative based on the volume and severity of complaints.

What customers love
  • Quick installation
  • Stable connection
  • null
Common concerns
  • Expensive pricing
  • Misleading sales
  • Poor equipment
  • Hidden fees

Last updated 2 months ago

S

Very bad

Always problems with connection speed is awfull but price big we cant talk even skype with this internet
O

Declining Service and Expensive Network

We thought we had a good deal with them 4 years ago At first it was ok they had good choices of channels and internet signal was good as well But later on they kept on increasing their fees their tv channel choices got poorer customer service got slower and the internet got poorer and interruption got more frequent We regretted not changing to other better network sooner
A

Pathetic upload speeds

Pathetic upload speeds If you want to cancel it you still have to pay for 2 month Somewhat unstable and has some downtimes in nights
S

We ordered your Internet because

We ordered your Internet because exowner used yours and asked whether we can get fast Internet connection and sales said it will take couple of days Thus we have ordered on Jul 17 2020 and delayed finally we got installation plan on Aug 5 but nobody came When I asked just sorry and come back quickly No feedback until today I called again They said no technician is available and suggested Aug 12 How I can trust this information Nextgentel gave us negative influences home office and study so far Cancellation is the best way Give me advice Thanks
G

Rubbish customer s equipment useless support

I use NextGenTel fiber for several years The connection itself is stable and good But the customer equipment Inteno routers is just rubbish internet connection tended to hang several times a week Support was useless reboot the router was the typical advice I switched to my own decent Mikrotik router and now everything is just fine and I do not need any help of from their support

About Nextgentel

Vi leverer internett og TV over tr dl st bredb nd og fiber i hele Norge

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business