Nextwheelstyres Reviews

You lack integrity and arn t honest as a business

Fargham Azmat provided a warm welcome initially however after taking my car to my local BMW garage after they weren t able to unseize the wheels for alignment I was shocked to find out that all front-wheel nuts hadn t been tightened and could have easily come off technician stated he could get them off with his hands alongside this I was also notified of various areas on the inner and outta lip that had been damaged when the tyres were put on by NWT Having spent a small fortune with Next Wheels Tyres I m really disappointed that the individual who fitted the tyres didn t take due care or attention and could have easily caused a fatal accident if my wheels had come off on the motorway whilst driving home I would highly advise anyone to get them to torque wrench the wheels whilst you are there and to triple check the outside inside lip hasn t been damaged by the tyre fitter I m aware they are expanding and have new staff but quality control needs to come first even with training new staff to keep customers safe Further to your response you stated the following You mention that you have taken it to your local BMW Garage for an assessment who found the bolts to be loose - however BMW have confirmed to us that the last time the vehicle was booked in to them was 4th April for an MOT retest as it failed its MOT the previous month This is a false statement and shows that you lack integrity and arn t honest as a business After speaking to the garage they have advised me that under no condition would they discuss a customers details or when they last visited their branch I ve been informed that the information you are referring to is when my car was last MOT d which is publicly available online The garage has also confirmed that I didn t visit on 4th April it was indeed the 5th on that occasion This shows you ve falsified a response in an attempt to deceive others they had absolutely no idea who you are and have never heard of Next Wheels Tyres Moving on to your response surrounding the tie rod ends being seized you said the following this is why we were upfront and honest and mentioned this to you rather than advising the alignment had been done and charging you for it We clearly advised that alignment could not be done and there would be no charge for it I would like to point out that when I arrived to collect my car you had only just put it on the ramp Then after 20 minutes your young guy showed me he couldn t do it It s worth noting that this took professional technicians over an hour to unseize them so there was clearly a time management issue here or lack of experience and you hadn t got to it before I arrived You mention there was no charge however when I purchased the tyres and alloys for over 1000 you said alignment was included Looking online the reptile competition alloys are available in 18 for 500 and you charge 675 for them so I think its clear that you have added in the appropriate cost to cover your services therefore you have charged for alignment We both know what you said here couldn t be further from the truth Our staff is highly experienced dedicated and honest We have spoken with the member of staff that torqued your wheels and he has confirmed they were torqued to 140NM I think anyone reading this now will see that you arn t honest and don t take responsibility for when your staff make mistakes To finish you stated that the directors had tried to reach out to me and I was reluctant hesitant to take any calls I messaged you and asked to be emailed so there was a clear transcript of our conversation and no miscommunication I ve had enough of your excuses blaming new staff especially after Faz said last week you wanted to fire the new kid because of his incompetence At the end of the day we all make mistakes but as a business you need to accept that these things happen and take responsibility

Avoid Damage to wheels bad service

Avoid Recently had 4 new tyres fitted which ended up with damage being made to all 4 alloy wheels by the tyre fitting equipment A second opinion from two other local garages confirmed this owner took no responsibility at all On top of this paid for 4 wheel alignment which couldn t be fully undertaken yet still charged and left with a steering wheel very much off centre And told fitting would take 20 30 mins ended up taking 2 5 hours Disappointing experience all round recommend going elsewhere

Popped in with a spare wheel that

Popped in with a spare wheel that needed a new tyre Fitted me in between doing other cars and was in and out in 20 mins Brilliant service will definitely be back

Simply the BEST Wheel Tyre company

I m thoroughly impressed with this tyre and wheel company Their extensive selection quality products and knowledgeable staff exceeded my expectations The customer service was exceptional providing helpful recommendations based on my needs The seamless purchasing process and efficient delivery showcased their commitment to customer satisfaction I ll definitely return for future automotive needs Highly recommended for anyone seeking top-notch tyres and wheels with outstanding service with a special thank you to Faz and Shaz They were extremely helpful and very friendly - such cool guys

Just to say thank you to all at next

Just to say thank you to all at next wheels tyres for providing a fantastic service my wheels and tyres were her to me in Nottingham the next day big thanks to faz for a great deal joga

Amazing service

Don t usually leave more than 1 review for a business but felt I had to for these guys Hands down best service and experience I have ever had at a tyre fitting garage Faz Sahab and all the staff went above and beyond for me A real pleasure

Audi A8 EXEC 20 inch whels and tyres

Fabulous service and products i ordered Audi A8 with the help of Faz wh otalked me through Realy pleased wheels are amazing and a package with tyres i couldnt find any one to match The team from start to finish where excellent thanks guys fully recommend

Couldn t be any happier with the whole process from start to finish Top job guys

Faz done an absolute great job sorting out getting my new wheels over to the Isle of Man for me All arrived within a week safely and securely Another happy customer I ll be back soon for more wheels and tyres Thanks guys