


Based on authentic user experiences
T
6727 reviews
N/A
1 year ago
Emailed them several times about an
Emailed them several times about an order no response at all
Mike
6727 reviews
N/A
1 year ago
Avoid
I paid an instock order on October 2023 and waited for it to be shipped out I inquired about it in November and I did not get a response Finally yesterday I said to ship it out or I will have to chargeback and they immediately cancelled my order and sent a refund I do not recommend this site
Johnny Khau
6727 reviews
N/A
1 year ago
Happy
A great site Well protected figurines
Matt
6727 reviews
N/A
1 year ago
Good service
Ordered from them Quickly dispatched items are perfect
Joran
6727 reviews
N/A
1 year ago
Good store
The figures are a good price and the shipping is good but it does take a while but thats not their vault
Cat
6727 reviews
N/A
1 year ago
Love it
Great customer service high quality figure Will be ordering from them again
K Dang
6727 reviews
N/A
1 year ago
A great hidden gem that can compete with the big name import shops
Short review ninoma is a great hidden gem that often has stock when other shops have sold out Their prices are pretty competitive so you ll definitely find a good price on certain things No problems with 3 orders so far My first order was for a rare figure Future boy Conan which was not available on the big named import shops like amiami hlj plazajapan Any websites offering the same figure had prices reflecting the scarcity of it which was often outrageous prices So it was to my surprise that ninoma had the figure available and at a little under retail price as well I figured it was worth testing them out and I can say I was very happy with my experience Since they re still a little unknown in the community you ll find they have stock at decent prices when the big names do not And that s primarily why I use ninoma If I miss the preorder period on a item I will often find it is still available here when the big names have closed their preorders perhaps owing to the fact they re still a little unknown Either way they still have items available either in stock or preorders and they re still at retail price or lower It s a no brainer ordering from them if you don t want to risk waiting for the release date and buying when in stock It s also not to say they re just a good backup plan they also offer great prices on the things I m into As of writing the sentinel miles morales re-issue for example is cheaper by far than the other import shops I haven t bought anything that was either not at retail price or cheaper and quite often it is cheaper hence why I made my order I can t say much on customer service since I haven t had anything go wrong yet so I will have to update if that ever happens
Siggy
6727 reviews
N/A
1 year ago
great
Excellent customer support - very fast replies to my questions Great prices items are safely packed and shipping is fast
Lily
6727 reviews
N/A
1 year ago
Hopefully they re doing ok
I really like Ninoma only recently got into collecting figures but I like the competitive prices they have plus they used to carry a lot of figures that were a little harder to track down including scales and prizes Plus their customer service seems really good had some figures delayed due to the Covid - shipping issues in Japan had initially paid to have them shipped via the equivalent of EMS 10 days but because they were delayed I was prepared to not see them for months Reached out to Ninoma for what options I had and they were pretty quick to respond within 3 working days they offered to send the figures free of charge via DHL or offer a full refund Ended up getting the figures via DHL the figures were genuine and really well wrapped and protected Note have only ordered in stock figures and these too were all delivered well wrapped and promptly within the delivery frame so not sure how they are on pre orders- will update review if ever do a pre order with them Did notice though that they had a HUGE clearout of a lot of stock so half my wishlist went to out of stock over the last month they do have some preorders up for some upcoming figures so not sure what s going on behind the scene but hope all is well
AG
6727 reviews
N/A
1 year ago
This is my fav shop
I ordered 3 figures from this site One of them got refunded as Ninoma told me there was a mistake on the site No problem about refunds everything was fast and explained really well Two figures I bought from this site were in perfect condition both box and figure itself I am very happy I found Ninoma and I will definitelly order more figures in the future Today I received my figure It took literaly 1 month I ordered on 17th of Jan but I can understand it as it s pandemic world we live in right now I am very satisfied with what I got and the prices are not too high There are some figures that are too expensive for me to buy but I hope they will be cheaper in the future