AI Review Summary
Based on 95 reviews
Customers report that Noonbrew and Moonbrew improve afternoon energy and sleep quality, with many praising taste and health benefits. Some users experienced issues with delivery delays, damaged packages, and subscription cancellation problems. The majority highlight effective energy without jitteriness and better sleep as primary advantages. Negative feedback focuses on customer service and fulfillment challenges. Overall, reviews reflect high satisfaction with product results despite operational concerns.
What customers love
- Improved afternoon energy
- Better sleep quality
- Great product quality
- Easy preparation
- Effective energy without jitteriness
Common concerns
- Expensive pricing
- Damaged packages
- Delivery delays
- Subscription cancellation issues
- Poor customer service
Last updated 2 weeks ago
L
Lisa Mordan
This product is horrible tasting It s bitter and doesn t taste anything like tea I ve reached out to the company and will be returning all the product
L
Laura L
Not a fan of the product and their
Not a fan of the product and their horrible customer service I returned the tea at a cost of 15 through UPS They received in 9 4 but I keep getting the run around from Ashley about my 90 refund
S
Stacey Hamilton Janson
I placed my order and have not received
I placed my order and have not received my order only excuses of why it s not shipped I wish someone would help me with my order
J
Johnny Sha
100 money back guarantee
I ordered their sample package of 10 servings each of noon brew and moon brew and a bottle of honey I was hesitant to do so worrying I might not like the taste but saw their 60 day 100 money back guarantee so I placed my order I tried their product for a few days and didn t like the taste It didn t quite taste like tea to me but rather medicine So I emailed them about getting a refund They replied the next day pretty quickly giving me 2 options 1 keep the product and get a 50 refund 2 ship the product back and get full refund I replied to the email asking for a return label because on their return policy nowhere it mentioned that you have to cover the return cost yourself If I knew that was the case I wouldn t have ordered it in the first place The returning shipping cost is almost 50 of my full order you should put a disclaimer on your policy on something this important Then I emailed them back 3 times it s been 5 days no response Given the first time they replied so quickly I think they are just ignoring my question right now Very dissatisfied about their customer service
J
John
I just tried Noonbrew and had to throw
I just tried Noonbrew and had to throw out an expensive bottle of wine because after I had it the aftertaste was so bad that I could not drink the bottle I had opened thumbs down on this product
A
April May
Moonbrew didn t work for me
I had such high hopes for this product It did absolutely NOTHING for me and didn t taste too good In fact I got LESS sleep after drinking Moonbrew I won t be ordering again
M
Michelle
No Refund For Returned Products - No Customer Service
I have tried to call only to get a voicemail that hangs up Be response from Customer Service ever is received I wrote an email and did get a response I needed to cancel this subscription so I was told they had already shipped the next order I was told by Noon to refuse the new shipment by wiring Return to Sender which I did I NEVER RECEIVED A REFUND You received that shipment back weeks ago You also wrote to me in an email the you would send me a shipping label to return the other order that I was very dissatisfied This was within you 60 day guarantee This is a scam as I did not get a refund for the new package sent despite me sending on email to cancel before shipping nor a refund for the first order I requested to return NoonBrew stand up to your guarantee and email promise to REFUND BOTH of my orders I do not recommend this company at all as they make you jump through hoops and give false guarantees
J
Jane MD
nonexistent customer service is this even a real company
I got a product I didn t want---it has valerian in it which I cannot consume due to medical reasons Admittedly it was my bad for accidentally ordering the nighttime superfoods instead of the afternoon one which I wanted for an afternoon pick-me-up at work The problem is I called and it went to a voicemail with a robot sounding voice---very unprofessional The outgoing message gave an email address and said to email that instead but the email literally bounced was returned as undeliverable Is this even a real company
C
Carolyn Nicholson
I have been searching for something
I have been searching for something that helps with a late afternoon slump and have found Noonbrew to be just what I wanted I can take it as late as 2-3pm and have energy without the jitters and then I take moonbrew around 9 and sleep well I do use the moon brew extra strength pack a few times and have been sleeping bettter I wake up refreshed not groggy Thanks for the great blend
P
Patti Deskel Wilson
Do NOT subscribe to their products
Do NOT subscribe to their products Their cancellation process doesn t work on line They keep sending products after you cancel They don t do the guaranteed money back guarantee I m out the cost of the product and shipping No one answers when you call for help The email you send never gets answered I liked the product but they are scamming me at this point