Oakflooringdirect Reviews

Oak Flooring Direct Limited Bristol Based Wood Flooring Company

oakflooringdirect.co.uk
5.00
22 reviews
Excellent Rating
Based on 22 user experiences

Rated 5.00 out of 5 by 22 Happy Customers

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AI Review Summary Based on 22 reviews

Customers consistently report a highly positive experience with Oak Flooring Direct, citing exceptional service and quality. The sales staff, particularly Katie, is frequently praised for being helpful and professional. Delivery is reliably fast and efficient, with products arriving on time. The product quality is described as fantastic and superior. Value for money is also highlighted as a key strength.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful staff
  • Exceptional service
  • Good value
Common concerns
  • Expensive pricing

Last updated 2 weeks ago

H

Excellent

I recently purchased some beautiful engineered oak flooring from Oak Flooring Direct The friendly professional service I received was 5 star Katie and Ashleigh know their products very well and nothing was too much trouble I was given a large sample board to take home to check that I liked the flooring before I purchased it and a small sample to keep Small samples are so useful to take along to fabric and paint shops I purchased in stock flooring and it was delivered the same day The delivery driver was polite and very helpful The new flooring looks fabulous I have purchased flooring from Oak Flooring Direct many times and have never been disappointed I highly recommend OFD to anyone that is looking for excellent quality flooring at a very reasonable price
J

Such a helpful company a rarity

We have not received the delivery of flooring yet but we were very impressed by the helpfulness of OFD staff on the phone They also instilled confidence by recommending cheaper alternative accessories where they thought we neednt pay for more expensive materials providing no gain
D

Thank God for this company

Thank God for this company All staff members have been extremely helpful but a special mention for Katie who has gone above and beyond Having had terrible experiences with other companies previously Oak Flooring Direct have restored my faith Will recommend them to anyone who asks and definitely use them again in the future Fab company top quality product highly knowledgeable sales team and brilliant customer service thank you Katie You won t regret using them
G

This company delivers a five star

This company delivers a five star customer care service From asking and receiving a quote which was the most competitive to amending my order and arranging delivery They have been the easiest to deal with Caroline and Katie both kept me up to date with information by email and phonecall I would not hesitate to deal with this company again Excellent service which is sometimes a rarity these days
M

The whole experience was amazing

The whole experience was amazing Kate was so easy to deal with I was kept informed from the purchase through to delivery The flooring arrived exactly when she said it would and the driver was one of the most helpful ever I would recommend and use them again without hesitation
S

Top quality product and service

A really positive experience from start to finish Organised a trip to view the doors and Mark couldnt be more helpful We were instantly impressed with the quality of the workmanship and also the door furniture Delivery arrived bang on time and Amanda was in constant touch making sure everything went smoothly Amanda even recommended a carpenter Andy who has done a first class job and we couldnt be happier with the final product and the whole experience
N

Great experience from start to finish

Great experience from start to finish Katie in the sales room was informative and knowledgeable without being pushy The boards arrived on time and the fitter on the appointed day He Richard was efficient and completed the whole job in a day A company that was a pleasure to deal with Recommended
N

I needed to repair a huge solid oal

I needed to repair a huge solid oal floor and customer services were great They went out of their way to chase the delivery agent and come back to me directly so i could plan the job well Great quality product too
C

Amazing value

Visited oak flooring direct to purchase new flooring for our new home Katie was very helpful and friendly and very knowledgable about the products they sold She also had amazing nails We were unsure of what colour flooring we wanted so Katie supplied a couple of samples to take home which helped immensely We felt like we were treated very well throughout and were happy with the advise given The price was extremely competitive and overall we feel our new flooring is amazing value for money A big thanks to Katie and Oak Flooring
J

Helpful and responsive

Katie from sales was very helpful and very responsive to help with arranging the order and delivery

About Oakflooringdirect

Oak Flooring Direct Limited Wood Flooring Company Bristol Suppliers Of High Quality Engineered Wood Flooring Solid Oak Flooring Laminate Flooring Herringbone Flooring Chevron Flooring Luxury Vinyl Tiles Karndean Flooring Natural Flooring Sisal Flooring The Flooring Experts FAST FREE Nati...

United States

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