Odysea Reviews

Incredibly nice products with great customer support

Incredibly nice products with great customer support I had a few questions before ordering and they responded very quickly I bought meze dips and olive oil and can confidently say they were incredible and I will be a returning customer The prices are fairly high but it is definitely fair considering the quality of them

I ordered a luxury hamper at beginning

I ordered a luxury hamper at beginning of December for Xmas I have had no dispatch note nor answers to my many queries about where my order is and now it is 23rd December so I have to travel 30 miles to my nearest deli to ensure I have the items I need Today 28th December I had a call from a manger who was mortified at their mistake The first delivery went missing then my emails got lost in a glitch due to pressure of Xmas period and didn t get attached to my order They offered me a full refund and are also sending the package again I think that is the best outcome and they clearly very much regretted the error I was pleased with the apology and will definitely use them again as I love their products

Great products and costumer service

Great products and costumer service Refund was placed for damaged products under transport the same day and that was one time only All the times I ve ordered before came perfectly packed and with cooler if it s Youghert or something like that I highly recommend