Onenotary Reviews
Looking for a reliable and convenient online notary service? OneNotary platform...
AI Review Summary
Based on 118 reviews
Customers consistently report a smooth, user-friendly experience with friendly, knowledgeable, and efficient notaries, enabling quick remote notarization. Technical issues such as connectivity problems, verification delays, and document errors are frequently mentioned. The service is valued for convenience and speed, though some users encounter state-specific compliance limitations.
What customers love
- Quick process
- Helpful notaries
- Easy to use
- Professional service
- Remote convenience
Common concerns
- Connection issues
- Verification delays
- State restrictions
- Technical glitches
- Cost concerns
Last updated 1 week ago
C
customer
Need documents notarized for a NYS court NY regulations are pretty clear that the notary needs to be physically located in NYS Despite the website saying that their services would be valid in NY I was assigned a notary in FL
R
Rosa Nacnac
Terrible notary experience
Helpful notary quick RecommendedUPDATE Realized after uploading the notarized document to my employer that it wasn t properly notarized the notary did not put her seal on the form This was way more trouble than it should have been I m on vacation and had to go to a coffee shop with WiFi to have it notarized again This time it was completed properly They did refund my fee but honestly considering the hassle it caused me they should have given me a credit to have it notarized without charge the second time
C
customer
Save time just meet in person
Took an hour to get everyone in and verified No numbers to call for help Frustrated my boss and homeowners Not enough available options for editing names emails or deleting archiving old sessions
C
customer
This lady was rude please review video
This lady was rude please review video we had two separate notary s today the first experience went well the second did not
A
Aleksandr Goncharov
it s not working
So I ve came from Firebase They forced me to use this service but in the end it is simply not working They ask you to provide a photo of you passport and your face I ve tried to do this but out of 15 attempts they opened camera only on 4th and 15th attempts instead of opening all other attempts they just writing documents attempted but biometric failed This all without opening camera Than on 4th attempt camera suddenly opened I was like hell yeah finally it went succesfully OneNotary wrote me that it is confirmed succesfully then suddenly redirected to login page autmatically What I ve checked on Firstbase no confirmation Tried the process from scratch cause I see it can work and time as tight Then on 15th attempt I honestly lost the count already camera is on again instantly screenshots me and shows verification failed you re blocked for 24 hours try again later But you ve already confrimed once succesfully Nothing changed maybe my face expression changed of course joking but honestly guys at this stage it is your fault Come on guys how you can go online with this garbage in place of a product
C
customer
Don t waste your money
Don t waste your money My state requires two notary seals and the lady would only give me one making the document completed void The website says state of hawaii accepts notarization from this ap but it is obviously not true if they don t even abide by the laws set by state or are even remotely aware of them
C
customer
The other side was clicking on the
The other side was clicking on the screen so I couldn t write anything She also messed up my phone number Bad experience
C
customer
The signer had trouble with the
The signer had trouble with the security questions because the questions asked were completely off It asked if she knew a certain person and there would be misspellings But the misspellings were really off to the point the names looked foreign and then she got locked out for 24 hours After being locked out for 24 she tried again To do something different she said she made close assumptions She texted me a photo of the security questions and the mispelled names looked completely off Given the flaw and the 24 hour delay I don t feel like I should be charged at all I would not use this service again
T
Tokyo
The process took over 12 hours
The process took over 12 hours including 5-hours of sleep
A
Am
no camera
the ovary website timed out in me many times and i got disconnected from the video chat my connection was safe as well as my camera microphone and speaker set though the chat Mod claimed i had no reception the note involved a credit check though i am it sure if i have had my identity stolen
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