C
customer
visuals could be improved
Speed was good less 10 min job thanks
Onenotary Reviews
Looking for a reliable and convenient online notary service? OneNotary platform...
AI Review Summary
Based on 118 reviews
Customers consistently report a smooth, user-friendly experience with friendly, knowledgeable, and efficient notaries, enabling quick remote notarization. Technical issues such as connectivity problems, verification delays, and document errors are frequently mentioned. The service is valued for convenience and speed, though some users encounter state-specific compliance limitations.
What customers love
- Quick process
- Helpful notaries
- Easy to use
- Professional service
- Remote convenience
Common concerns
- Connection issues
- Verification delays
- State restrictions
- Technical glitches
- Cost concerns
Last updated 1 week ago
C
customer
Instructions ahead appointment could be
Long wait but otherwise good experience
C
customer
Great service
Instructions ahead appointment could be made clearer reminders that documents should not be signed etc
C
customer
The notary was detailed and reliable
The notary was detailed and reliable but they didn t have witnesses at 7 pm PT so I had to come back for that
T
Tyrone Green
I ve been having connectivity issues
I ve been having connectivity issues since Monday Once connected no problems
T
Terry
Setting up the session was a great except for one hickup
Setting up the session was a great and clear experience with the exception of uploading a photo of the front and back of my ID - that part of the session had some technical difficulties where the UI would sometimes just go back to the prompt to take a photo again without acknowledging whether it worked or not or give an error message during the photo upload from my iPhone and I would have to start over again even if I had succesfully uploaded the front of my ID fine but failed to upload the back of my ID I also wish they would explain whether a notary in another state is able to notarize something or not I thought I initially specified Texas when I started the session I wish they could give an option to store the documents somewhere for longer but I understand it limits their liability and the risk by only keeping the document for 10 days
A
Afran
The person I video called with was
The person I video called with was amazing The downfall was the call completely broke and I was unable to obtain my notarized document that night until the next day
C
customer
Excellent platform Average Notary
Excellent platform I use the platform myself as a Notary but the Notary I recently met with was NOT friendly she was very transactional and dry personality it also took quite some time to find a Notary available
C
customer
Really good
Really good but wish I could do my signature on my phone touchscreen instead of the mouse Also I should be able to erase the last segment of my signature instead of the whole thing
J
JT
Overall great experience
Overall great experience Only hiccup was the first notary wasn t legally allowed to work on my document due to state regulations so I had to find another notary Would be great if the platform can clear that hurdle before the scheduled appointment or automatically rematch me so I don t have to do that on my own My second notary once connected was very thorough and helpful
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