Optimacomputers Reviews

IT Support Services in London Optima Since 2001

optimacomputers.co.uk
4.77
62 reviews
Excellent Rating
Based on 62 user experiences

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Rated 4.77 out of 5 by 62 Happy Customers

88.7%
6.5%
1.6%
0%
3.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Customers consistently report excellent, professional service with fast, efficient problem resolution and helpful staff. The company demonstrates strong technical competence, reliable data transfer, and effective communication. Long-term customers highlight trustworthy, courteous support and timely repairs. Reviews emphasize quality service delivery and successful hardware setup or repair. Rapid turnaround and clear explanations are frequently noted.

What customers love
  • Excellent service
  • Fast turnaround
  • Helpful staff
  • Professional support
  • Effective communication
Common concerns
  • Expensive pricing

Last updated 2 months ago

A

Helpful Efficient

I found Nick Khrish and all the Staff Optima extremely helpful and efficient They completed the transfer of all the Data from an old Laptop to a new one without any problems arising afterwards
G

Honest and great service

Honest and great service My laptop feels brand new Thank you Optima
H

Optima are vital to anyone needing tech support

Nick Khrish and the team at Optima are patient professional and personal They helped me when I was starting up my business and made sure I had the best set up and that I wasn t paying for tech I didn t need They are responsive and efficient with any question I might have and I feel safe knowing that my business is secure and that they are in my corner
B

Great in understanding the problem and

Great in understanding the problem and being able to fix the issue re the battery Alos very communicative throughout the repair
J

The Optima team did a great job

The Optima team did a great job diagnosing the issue with our Mac on the same day and kindly prepared a report for our insurance company to set out the probable cause of the device failure Much appreciated Thanks
S

Safe hands

From the moment Khrish replied to my initial enquiry I knew my Mac was in safe hands Khrish and his team kept me informed throughout the process and completed the task quickly effectively and at a good price I can t speak highly enough of the service I received from Optima - Thank-you Khrish
G

Older person support

Called Optima after trying a couple of other IT companies that didn t like the sound of what i wanted to do which was transfer all my old e mails and folders and files over following virgin media cutting my e mail off without notice Krish Sam jumped on it straight away and within a few days i was up and running again at full speed having replaced my 7 year old PC which had slowed to a trickle Can t recommend highly enough
K

EXCELLENT SERVICE SETTING UP OUR BT

I found Optima staff to be very supportive of my technological ignorance and physical problems
M

Very fast turnaround for my mission

EXCELLENT SERVICE SETTING UP OUR BT DIGITAL VOICE HIGHLY RECOMMENDED
H

Excellent service

Very fast turnaround for my mission critical but faulty pc workbook - Thankyou

About Optimacomputers

20 Years Delivering Personalised Fast and Efficient IT Support Service for Business and Residential Customers in London

United States

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