H
Howard Shelter
Very user friendly
Very user friendly good location
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AI Review Summary
Based on 62 reviews
Customers consistently report excellent, professional service with fast, efficient problem resolution and helpful staff. The company demonstrates strong technical competence, reliable data transfer, and effective communication. Long-term customers highlight trustworthy, courteous support and timely repairs. Reviews emphasize quality service delivery and successful hardware setup or repair. Rapid turnaround and clear explanations are frequently noted.
What customers love
- Excellent service
- Fast turnaround
- Helpful staff
- Professional support
- Effective communication
Common concerns
- Expensive pricing
Last updated 2 months ago
B
Barbara E
A New Computer
The advice service and aftercare was excellent The only difficulties arise from me the customer I am no technie so things have to be explained to me slowly and carefully Like most experts Optima assume that customers know as much as they do but this isn t the case However staff were very kind and patient and the results are great I will get used to it in time
J
John Power
Very helpful advice and service
Very helpful advice and service throughout the process of purchasing and setting up my new laptop computer I would not hesitate in recommending Optima Computers to others
S
Solvig Krause
Retrieval of my data
Company done as promised staff were friendly