Based on authentic user experiences
Ken
6775 reviews
N/A
9 months ago
This POS decision was a terrible
This POS decision was a terrible mistake After using MICROS 3700 we decided to move to Oracle simphony Period after 1 to 2 years of implementation we have pulled all equipment and are switching to a competitor This is not a true cloud base solution They have integrated a cloud solution with much of the backbone of Oracle EMC which is just an application integration is done poorly and consistently We re having significant errors that Oracle just recognizes and does not fix Customer support is poor
Iliass Elyaa
6775 reviews
N/A
9 months ago
Worst customer service i experienced
Hello Unfortunately we are unable to resolve this or process the transaction This is all the information we can provide Regards Customer Service AgentWhat an I don t care response
George G
6775 reviews
N/A
9 months ago
ORACLE with dubious practices
ORACLE bombarded me with spam emails I telephoned their customer service and the spam emails stopped Now the spam emails have started again I selected unsubscribe on the spam email and the homepage opened up no pop up to unsubscribe An unprofessional company with dubious practices
Tyler Lacey
6775 reviews
N/A
9 months ago
Shocking Customer Service
I was trying to sign-up with my Visa the card was being approved but the site was not approving it and I followed the instructions to contact the support When I got to support I was greeted by Elaine who tells me that Visa is prepaid gift and that it is not an acceptable form of payment I ask why it is listed in the payment options and I do not get an answer instead I just get told that they do not accept it Her answers were blunt and did not make any sense
Fabrizio Mardegan
6775 reviews
N/A
9 months ago
CHEATING WAY OF ADVERTISE THEIR SERVICE TO GET YOUR BANK DETAILS
I subscribed and introduced my debit card details as it was advertised in the home page that i could have used a 4 cpu 24gb ram virtual machine FOR FREE That instead it was not possible when i signed in just a 1 cpu 1 gb vm was available useless for me This communication is misleading and uncorrect a cheating way of promoting their services A firm like Oracle use these low level ways to get clients What a shame for this company When you loose a client you loose it for life and always he will talk about what uncorrect was Oracle advertising his cloud service
Patrick Schie l
6775 reviews
N/A
9 months ago
Can t login into cloud anymore Account deleted
Today i wanted to login to OCI as always but i get the error NotAuthenticated All of my server are offline i can not reach them via ssh THERE WAS NO NOTIFICATION BEFOREHAND ALL MY DATA ON THE SERVERS seem to be LOST There s NO SUPPORT because my account does not exist anymore and they want that i create a new account with upgraded plan I therefore will not use OCI anymore and can not recommend you to use it There are plenty of alternatives AWS Google etc that don t delete your account without any notification Luckily my application wasn t live yet and i made some old backups Will switch to one of the renowned Cloud providers to host my application
Pascal Haase
6775 reviews
N/A
9 months ago
Account just got locked down for no reason
I signed for the free tier and it said it is ALWAYS free I had 7 days remaining in my free tier and just 2 hours ago i received an email telling me my free tier expired and i do not have access to any services anymore It just says my tenancy is inactive I can t even manage my payment details or delete my account Worst service ever
Stage Mike
6775 reviews
N/A
9 months ago
Literally the worst
Its amazing how bad this host is I ve worked with a lot of hosts in my time as a developer but this is by far the worst I recommend literally any other service the free tier is the worst hook ever and you will never get a free VM because they re never available and when they are it ll get deleted anyways This whole experience has been such a waste of time that it cost more than just buying a proper x64 VM from any OTHER host
Sergio Rebelo
6775 reviews
N/A
9 months ago
Very bad service
Today I got a surprise My Oracle account was closed without prior notification On top of that there is no opportunity to reopen the account I contacted support and was only told that the account had been closed I said I wanted to file a complaint about the situation but they told me I couldn t file a complaint as I no longer had my account active Bunch of incompetents Good thing I only had the free tier plan I lost all my work and the things I had on my host
Simon Polakovic
6775 reviews
N/A
9 months ago
SUPPORT We can t help you
The Customer Service of Oracle is the absolute worst I ve ever experienced I could not create my account because their verification system s cks and only because of their system s fault I ve had no issues elsewhere When I wrote to support to help me resolve this issue and help me create this account their response was Unfortunately we are unable to resolve this or process the transaction This is all the information we can provide LIKE WTH What answer and resolution is that Do customer service agents in Oracle smoke weed What are they paid for To answer the inquiries NO CAN T DO PAL Translated they basically said F off So I did and I won t use Oracle Cloud Services or any products of theirs ever again I would rather use AWS Azure or smh even Alibaba Cloud but not Oracle because this company disgusts me
