Ouhlala Reviews

Luxury Lingerie, Swimwear & Nightwear | Designer Lingerie - Ouh La La

ouhlala.co.uk
3.56
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
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AI Review Summary Based on 139 reviews

Customers frequently praise Ouhlala for its wide range of quality lingerie, fast delivery, and helpful customer service. Many also note the high prices and occasional stock issues, including delays and missing items. Overall, the experience is positive but not without some drawbacks.

What customers love
  • Great product quality
  • Helpful customer service
  • Excellent range
  • Beautiful packaging
Common concerns
  • Expensive pricing
  • Stock issues
  • Missing items
  • Customs fees

Last updated 2 months ago

N

Please box goods correctly for despatch

Disappointed to find my purchase had been packed into a cardboard box too small to accommodate it thereby crushing and misshaping it
D

Sadly after ordering I was informed it

Sadly after ordering I was informed it was no longer available disappointing but was funded very quickly
S

Good quality lingerie for sale

Good quality lingerie for sale but took over a week to deliver the goods
P

Disappointing customer service

The product is lovely but the delivery was 2 weeks no communication from the company to say why it was taking this long
V

Poor customer care

Goods finally arrived after 2 weeks and are lovely but I had to keep chasing to find out what was happening with my order Poor customer care
T

Everything was ok until I needed to

Everything was ok until I needed to return the bathing suit DHL shipment is 150 more than the price of the bathing suit Now I am stuck with a bathing suit that doesn t fit me I will never order from your company I am in USA
J

Delays in delivery

Don t expect a speedy delivery I had to chase twice for an update I did finally receive my order which I am pleased with but I was starting to get concerned it was a fraudulent site
C

Customs fees

The product is ok But bad surprise about the price 16 more to pay because of customs fees for a bra 68 I forgot UK is no longer part of Europa Pas de probl me pour le produit Mais surprise 16 de douane pour un soutien gorge 68 J avais oubli que Angleterre n est plus en Europe Du coup prix r dhibitoire
M

Disappointing

Disappointing I ordered some bikini briefs My money was taken I then did not hear anything regarding my order I therefore had to chase this up I was informed they no longer had it in my size Yes My money was immediately refunded but how disappointing was that
D

My order had to be cancelled

After I ordered I waited over a week and had heard nothing so contacted customer service They responded quickly saying that my item had to be ordered in and shouldn t be long However they contacted me a couple of days later saying they couldn t fulfill my order as the item was damaged They refunded me quickly after that though

About Ouhlala

Ouh La La stocks the finest luxury lingerie, swimwear, nightwear and more. Find your perfect style from designers like Empreinte, Lise Charmel & Chantelle.

United States

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