Ourbranch Reviews

Branch Insurance conversation with Louis

Louis gave me all the information I needed to make a decision to change my insurance to Branch He was honest with me and listened to my concerns about insurance companies and the cost of insurance these days He was friendly courteous and seemed to care what I had to say

Great experience

All of our questions were answered Justin was very knowledgeable about both the homeowners and car insurance We were not rushed and felt comfortable talking to him I would recommend him to anyone looking for insurance

Easy fast and incredibly helpful

I had never filed a claim before so I had no idea how any of this worked Jenna Roberts made the process as easy as possible on my end and was beyond helpful with answering any and every question that I had I would highly recommend Branch Insurance

I called today policy information for David Sollman reba sollman

I called today policy information for the SRX and was so fortunate in getting Sam DeCorte on phone He was so quick to immediately hear and understand the problem locked out of car He agreed to email copy of card to my son Rarely do you find someone who is so sharp and easy to deal with and professional and pleasant San DeCorte is such an asset to Branch Not only very efficient but professional and pleasant He made this situation so easy Why do I want to stay with Branch Sam DeCorte

I ve never had a problem with Branch

I just had to put a claim in for Criminal Damage to Property The Agent was extremely pleasant He totally explained every detail I needed to know Just wish I could remember his name so I could give him a big thank you Way to go Branch

Jamie Superstar provides the best of the best top

Jamie provides the best of the best top notch customer service She helped me find discounts and ensured a seemless transition for both my home and auto insurance requirements Thank you so much Jamie

Getting the claim assigned to adjuster

Initially the online claim request was lost in the system and i was being directed to different tellers But at the end one teller helped me to just file a new claim and within an hour an adjuster was assigned It was really great on how the associate helped me expedite the process

My experience with Branch is when I met

My experience with Branch is when I met and talked to Jenna Robert s about my situation and Jenna did everything she kept me updated with everything she was very pleasant and understanding and very helpful and for that she deserves a A I love working with her she will always get a good review from me Ms Carter

Hail claim

Chris was tenacious in trying to contact me I am very often difficult to reach and after numerous attempts we finally spoke I appreciated his diligence to speak in person He also went over the estimate clearly so I understood everything When I asked him questions he was knowledgeable and answered immediately Overall good experience