Ovh Reviews

Cloud Computing Web Hosting OVHcloud UK

3.74
110 reviews
Great Rating
Based on 110 user experiences

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AI Review Summary Based on 110 reviews

The majority of reviews highlight excellent customer service, with frequent mentions of helpful and responsive support staff such as Oliver and Adam. Positive experiences include fast issue resolution and professional assistance. Some reviews note problems with specific services, such as VPS reliability, domain transfers, and billing issues. A small number of critical reviews mention poor support, billing disputes, and service outages. Overall, customer sentiment is positive, particularly regarding support, while product reliability and billing practices show mixed feedback.

What customers love
  • Quick issue resolution
  • Professional assistance
Common concerns
  • VPS reliability issues
  • Billing disputes
  • Domain transfer problems

Last updated 2 months ago

R

Tech support has been fantastic

Excellent customer service Adam answered all my questions and solved all my acount validation problems He was friendly and competent Great job Thank you Adam
M

Very well developed services Excellent support

Tech support has been fantastic world with me to solve an IPv6 issue now all working perfectly great value great support Adam O has been thorough collecting information required and communicating regularly and accurately through out the process until resolution
B

Very quick and professional assistance

I have been using OVH for a long time and cannot remember any problems or anything like that And I can recommend them as one of the best service providers in Europe
K

OVH Quality Service and Support All together

Had an issue where I paid my invoice while I was abroad This triggered some security systems Adam O offered quick and professional assistance via e-mail and resolved the issue in the blink of an eye
A

Oliver at OVH was really patient with

We rented a VPS server from OVH After a while when we published our website our visitors had some speed issues on connecting to our server We made contact with OVH and their skilled officer Adam warmly assisted us with diagnosis and resolution Our problem disappeared within less than 48 hours I really recommend them for any IT project at any scale they are there to provide you what you need whenever you need Thanks OVH team
W

excellent support ollie 5 stars

Oliver at OVH was really patient with my lack of knowledge and supported me all way through to a successful resolution A credit to OVH many thanks
A

Thank You

excellent support ollie 5 stars
D

Speedy response to my query

Thank you so much for your help Adam O
N

Had OVH dedicated servers and VPS since

Had OVH dedicated servers and VPS since 2008 In this 11 years I can honestly say that I have never had any issues with them The VPS I just use for my personal email and for the cost it beats the cost of hosting my email elsewhere Yes they do rely upon you have some idea on what you are doing but you are paying for an unmanaged service Cannot see me moving away from OVH
M

Expert Consultation Issue resolution

The service and cloud platform itself is good However I have contacted them at least 3 times to cancel a service and they are still charging me for it 8225765812Edit They ve swiftly resolved the issue

About Ovh

OVHcloud offers more than 80 open and reversible services with the best price-performance ratio including domain names VPS dedicated servers IaaS and PaaS cloud

United States

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