Paintedmemory Reviews

Never received my item Ordered in November 2021 it is now February 2022 Company refuses to refund me Have been sending them emails pleading to be refunded for an item never received for several weeks Frustrated and angry

I received a very wrinkled creased canvas with less colors than I paid for I have corresponded with this company so many times but they continue to say they are waiting to hear from their supplier Believe me the reviews on their page are NOT real I have written a one star review and it is not even listed on the page

I cannot believe I got tricked I searched for a specific company that my son recommended and opened the first one which was an ad by paintedmemories I did not catch the name difference and tried several times to get ahold of the company for confirmation of my order and even tracking info Total silence But they took my money instantly so someone IS there Total ripoff

I purchased Painted santa order 11157 for 36 No response from the company Notification of package delivered on 9 13 2023E-mail response from me on 9 14 23 notifying you part of my order was missing No Response E-mail response from me on 9 15 23 4X notifying you part of my order was missing No Response E-mail response from me on 9 19 23 notifying you part of my order was missing No Response I tried facebook to let you know part of my order was missing But all I got from the message is a live agent was notified and will join as soon as possible Well again no response I contacted my credit card for a refund of 36 00 your company has ripped me out of and I will not ever purchase from your website againI am sending an letter to the company in Lombard and letting them know Painted Memory 21W551 North Avenue Lombard Illinois 60148

Order number 111821 I bought a painting kit in early September I emailed the company 4 times And not response They took my money right away They sent me a terrible kit dry prints lousy paint brushes the canvas materials was low degree I started painting a picture from my late mother as gift for my sister The paint was awful the brushes it looks like everything came out of the dollar tree I am contacting BBB FTC and my bank This company shipping comes from china Scammers Don t use them

This company did not send me a confirmation about my order did not respond to any emails could not find a call number I asked my credit card company to challenge the charge I think this a scam and should not be used Buyer by wear

FYI Do not buy anything from Painted Memory Long Story I enjoy doing custom paint-by-numbers and saw a bunch of ads in my Instagram and Facebook for another company I hadn t used before I checked their site and they offered more sizes than my normal company I decided to try them out and see if it was better worse same I ordered two custom paint by numbers on August 23rd They were supposed to be here no later than September 28th They still have not arrived I ve contacted their customer service six times just trying to track the package I would have just dropped it but it was nearly 200 in unreceived goods They have never responded Finally just because I could not even solicit a response update from them I filed a report with the Better Business Bureau I just received an update on my filing that they too have not been able to make contact with Painted Memory based in Chicago Illinois and because they could not resolve the dispute they closed the case If you ve ever been tempted to try a custom paint-by-number I highly recommend the activity but DO NOT ORDER FROM PAINTED MEMORY As far as I can tell it s not a legitimate company If I could give less than one star I would I have however had much success with bestpaintbynumbers com and intend to continue ordering from them In fact my newest two ordered around Thanksgiving came on Wednesday and I just dropped them off at Hobby Lobby this morning for stretching

Attention This company is a scam Won t receive an email back Or a refund Or even the product in some cases Look it up Trust Pilot Reddit and other online reviews DO NOT Buy from this company Report them if possible