Allpaintbynumbers Reviews

Avoid at all costs

I wish there was a way to give negative stars because this company deserves nothing positive I wish I would have seen these reviews before ordering The service is horrendous and as I ve seen stated in many other reviews they try to blame every on COVID-19 I ordered one canvas and brush set April 24th and it is now July 24th and I still have not received my package My shipping notification said it would arrive by May 28th and when 2 weeks past that date came I contacted the company Professionalism in their response was nonexistent and they said there was a logistics error which caused my order to not have been shipped I asked numerous times over numerous emails for a refund which they refuse to acknowledge Now they are saying when the package is delivered I can refuse it so they can issue a refund But how can I refuse a package I don t receive They have yet to respond to my email with an answer to that question I have tried to be patient because I know everything in the world is a little more complicated at the moment but its getting ridiculous Avoid this company as all costs It is not worth the stress and hassle that comes along with it

DON T BUY FROM HERE

DON T BUY FROM HERE IT S A SCAM I made an order late March 2020 THAT I PAID FOR and it is now June 17 2020 still haven t received my order or heard anything I even tried to contact the company several times No response whatsoever

Disappointed Never received my order

FINAL - I guess the site I ordered from doesn t have an s on the end It s allpaintbynumber com NOT allpaintbynumbers com Seems suspicious but if it s truly not the same company than I revise my review and rescind it Thank you UPDATE- My order is PTAHYB06392 I ordered on April 3 2021 Tracking is LY725799550CN I finally found tracking info on a Chinese site that said it was returned I just either want my paintings or a refund please -I m so disappointed I ordered nine paint by number paintings for an adult get together I m having and they never arrived I have not received any tracking updates I had to do a lot of research on my own to finally find that they were returned to sender and never even left China I ve tried to email the company and they will not email me back Of course there is no phone number to call I understand these things happen but I just want a refund and some kind of communication

They blocked ME when I needed help

I contacted AllPaintByNumbers to get help from support help allpaintbynumbers com her name is Emily The paint by number kit they sent me looked nothing like the photo I submitted The colors were way off the person had no eyes etc So I reached out for help I emailed Emily a photo of the kit they sent me which has my photo on there and the actual photo to show her that they looked completely different Emily said go ahead and complete the painting then send me the photo of the painting I actually had already done the painting and it looked horrible So I replied back with the painting I had completed only to find that she blocked my email address So then I emailed her again but through their email support page on their website and said hey I tried to email you but for some reason my email is now blocked I still need help I never heard from them So a few weeks later I tried to login to my account and they deleted my entire account without any notice Horrible customer support basically non-existent unwilling to help customers and deleting my information without any acknowledgment is poor business

This company is SCAM

This company is SCAM I ordered 4 picture with numbers a few weeks ago and steel didn t get anything even track number

DO NOT ORDER FROM THIS PAGE

DO NOT ORDER FROM THIS PAGE WORST CUSTOMER SERCICE AND AFTER 101 DAYS I STILL HAVEN T RECEIVED MY ORDER I have placed order for two paintings on 27th March On 31st March received an email that paintings are dispatched Today is 5th July and I still haven t received those paintings in value of 85 Its been exactly 101 day s of waiting When contacted customer support and asking when can I expect them their excuse is Covid 19 numerous times When I asked for refund as well numerous times they were ignoring my emails and email address on web page is not correct as well In past couple of weeks I was ordering items from Wish and Aliexpress and everybody knows it takes months to arrive all arrived before those paintings And by reading this reviews now it seems like I am not the only one who hasn t received purchased order If you are smart you will not order anything from this page I have attached some pictures Regards Andrea P S excuse my English mistakes

I ordered 3 paintings from

I ordered 3 paintings from allpaintbynumbers com on 4 10 20 Understand this is in the middle of the covid 19 crisis My paintings should have arrived latest 5 25 20 That is processing time 45 days for shipping I was never able to track my shipping although I received an email with tracking links I used all methods of tracking with no results I sent in 3 separate communications using both Email messages off their website for contact In each communication I gave order numbers and a way to reach me I have not heard back from any of my requests for information concerning my orders Today I placed a dispute with my credit card used to place the orders The company is out of stated to be out of New York on the website Any response would have been greeted with appreciation and understanding I believe this company may be a scam

Terrible company

Terrible company Took 2 months to receive paint by number kit Canvas was wrinkled and would not flatten out contacted company was told they would send a new canvas never received it and now the won t respond to emails SAVE YOUR MONEY

Ordered 2 kits only got one and

Ordered 2 kits only got one and basically a refusal on my refund for the 2nd one never showing up Just excuses that it coming from overseas so shipping might take a while It s been 2 months no refund no painting