Palhire Reviews

Plant Welfare Units and Equipment Hire UK Reliable Supplier

palhire.co.uk
3.73
22 reviews
Great Rating
Based on 22 user experiences

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Rated 3.73 out of 5 by 22 Happy Customers

68.2%
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31.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 22 reviews

Customer sentiment towards Palhire is highly polarized, with most negative reviews citing poor communication and service, while positive reviews praise specific account managers. The company appears to have inconsistent operational standards. Negative experiences often involve billing and follow-up issues. Positive experiences are typically linked to individual employees rather than the company as a whole. This has resulted in a reputation for being unreliable for some, while others find them dependable.

What customers love
  • Helpful account manager
  • Competitive pricing
Common concerns
  • Difficult contact
  • Inflated charges
  • No follow-up

Last updated 2 months ago

H

Ryan kirby - pal hire

Pleasure dealing with ryan kirby and pal hire Will continue to send my work pal hires way
P

Great service

A great company to deal with skip arrived and removed when requested no problems The young lady Nic was very helpful and pleasant
A

Great support

Our account manager Jordan Swindells has been great at dealing with all our requests even the last minute ones on a Friday Jordan has good communication and a great attitude even when things may not go to plan and does his best to resolve or find another solution
M

Excellent service was received for our

Excellent service was received for our large order of Scissor Lifts from Pal Hire Nic Davidson and Andy King were superbly helpful with this order The Scissor Lifts supplied by Empire were fantastic It made stock take at Funko so much easier
T

5 star experience

Fom the first phone call their staff were friendly knowledgeable and incredibly helpful They understood my needs right away and quickly matched me with the perfect excavator for the job No confusing quotes or hidden fees their transparency and upfront communication were refreshing
S

Brilliant Account Manager

Daniel Greenwood our Account Manager has been and is brilliant at sorting out everything we need All of our supervisors managers here have his contact as he is reliable and helps us on short notice with ease For this reason we continue to consider Pal Hire when we have any new and upcoming projects and have had Danny s help with with multiple past projects too Very professional and friendly
P

Fantastic srvice

Jordan is always happy to help and would go over and beyond to help me out all the time with great service and nothing is too difficult
P

Jordan Swindells

Jordan SwindellsJordan has been key to us having a great working relationship with PAL Hire As a business having an account manager that listens to us for our a business needs but to deliver on against this for our requests some of which at very short notice is pivotal for smooth operations As an account we are not always right but Jordan is understanding works through the issues with us being sympathetic diplomatic in the handling Jordan is key to PAL Hire being our preferred plant hire company
P

Jordan is good to deal with and quick

Jordan is good to deal with and quick to respond to questions and any hire requirement we have
M

Jordan Swindells

Specifically Jordan Swindells he is the link between Severn and Pal hire that enables every hire to run as smoothly as possible Any issues he is also a great help with We have several hire companys that we use however Jordan is our go to

About Palhire

Reliable Plant and Equipment Hire Welfare Units and Tool Hire Company - Call for Best Quote 0161 482 6255

United States

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