Palhire Reviews

Plant Welfare Units and Equipment Hire UK Reliable Supplier

palhire.co.uk
3.73
22 reviews
Great Rating
Based on 22 user experiences

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Rated 3.73 out of 5 by 22 Happy Customers

68.2%
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31.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 22 reviews

Customer sentiment towards Palhire is highly polarized, with most negative reviews citing poor communication and service, while positive reviews praise specific account managers. The company appears to have inconsistent operational standards. Negative experiences often involve billing and follow-up issues. Positive experiences are typically linked to individual employees rather than the company as a whole. This has resulted in a reputation for being unreliable for some, while others find them dependable.

What customers love
  • Helpful account manager
  • Competitive pricing
Common concerns
  • Difficult contact
  • Inflated charges
  • No follow-up

Last updated 2 months ago

W

Sam Jamieson is a STAR

Sam Jamieson was so helpful informative polite and a very happy chappie Easy to talk to and a great asset to Pal Hire follow up call after Sam organized my query was very nice as clear communication is essential
L

Excellent Reliable and Speedy Service

I always use PAL Hire where I can I receive an excellent and reliable service from Ryan Kirby in particular no job is too big or too small He always provides solutions to any issues I may have had and moving forward PAL Hire will always be my main go to for machinery and plant supplies anything we may need Thank you
M

Jordan swindles is a fantastic accounts

Jordan swindles is a fantastic accounts manager he sorts everything out for me on site and always happy to help goes above and beyond
H

Ryan kirby - pal hire

Pleasure dealing with ryan kirby and pal hire Will continue to send my work pal hires way
P

Great service

A great company to deal with skip arrived and removed when requested no problems The young lady Nic was very helpful and pleasant
A

Great support

Our account manager Jordan Swindells has been great at dealing with all our requests even the last minute ones on a Friday Jordan has good communication and a great attitude even when things may not go to plan and does his best to resolve or find another solution
M

Excellent service was received for our

Excellent service was received for our large order of Scissor Lifts from Pal Hire Nic Davidson and Andy King were superbly helpful with this order The Scissor Lifts supplied by Empire were fantastic It made stock take at Funko so much easier
T

5 star experience

Fom the first phone call their staff were friendly knowledgeable and incredibly helpful They understood my needs right away and quickly matched me with the perfect excavator for the job No confusing quotes or hidden fees their transparency and upfront communication were refreshing
S

Brilliant Account Manager

Daniel Greenwood our Account Manager has been and is brilliant at sorting out everything we need All of our supervisors managers here have his contact as he is reliable and helps us on short notice with ease For this reason we continue to consider Pal Hire when we have any new and upcoming projects and have had Danny s help with with multiple past projects too Very professional and friendly
P

Fantastic srvice

Jordan is always happy to help and would go over and beyond to help me out all the time with great service and nothing is too difficult

About Palhire

Reliable Plant and Equipment Hire Welfare Units and Tool Hire Company - Call for Best Quote 0161 482 6255

United States

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