Papajohns Reviews

Pizza Delivery & Takeaway Near You | Papa Johns

papajohns.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise Papa John's for its excellent customer service, fast delivery, and tasty pizza, with many highlighting the friendliness of staff and quality of food. However, recurring complaints include cold or late deliveries, poor value for money, and issues with order accuracy and substitutions. Some reviews also criticize the pricing as expensive and note inconsistencies in product quality, such as soggy or underwhelming pizzas. Overall, sentiment is mixed, with strong loyalty among some patrons but growing frustration over service reliability.

What customers love
  • Excellent customer service
  • Tasty pizza
  • Friendly staff
  • Hot food
Common concerns
  • Cold deliveries
  • Expensive pricing
  • Missing items
  • Poor value

Last updated 1 month ago

W

great pizza

After purchasing a pizza i can honestly say it was amazing The staff were kind and friendly and the restaurant was immaculate I didn t leave one bite
A

Really amazing experience today with

Really amazing experience today with Papajohns - Rose Hill Oxford Very good offers very good and tasty pizza and a fast delivery Many thanks to the team We enjoyed every slice
O

Thank you Papas John

I have to say I have been so impressed by the staff s attitude and professionalism Such a wonderful team of staff that dealt with my order with care quality food - so nice and hot And swift delivery An error with my order was resolved so quickly and they were so friendly and accommodating Will definitely get my pizzas from the Aylsham store Thank you
P

Flawless for a takeaway 3

I m not sure what on earth the bad review bombing is about I ordered one in Darlington and jesus The speed it got to my door was ridiculous I ordered it Got up from my desk and ran to the shop to get some drink for a quiet night in I was gone for less than 15 minutes I came back to the guy waiting at my front door looking for my number on his phone to call I was completely baffled that it was the food order I expected it to be undercooked at that pace but everything was genuinely so good People review bombing expecting a michellin star meal as a takeaway But this is definitely on the better end of takeaways needless to say Not sure about other places but the people in Darlington are amazing Good Damn Effort
C

Great service and nice pizzas

Great service and nice pizzas Ordered five large pizzas for collection and phoned up to change to delivery as my hubby had a severe asthma incident The gentleman from Allerton Road branch was very understanding and helpful and arranged for the pizzas to be delivered First class service
M

Good service

I rarely order pizza because I live on my own and most won t deliver unless the order is 20 and then there is a delivery fee on top I was able to order enough food for one meal for a very reasonable cost and it arrived in time and piping hot I think the reason for this was because I ordered mid afternoon for an evening delivery
H

Contrary To Others

Well that was a pleasant surprise Having read so many bad things we had a great meal with excellent customer service at PJs Butlins Bognor Regis The food was hot and exactly as we ordered Our server Ginnie was happy and helpful In summary very pleased
C

Selsey regularly

I work in the Selsey area approx once per onth and always order a pizza from PapaJohns as a takeaway FABULOUS food drivers are always polite and respectful and call me 10 minutes before they arrive Fabulous service and fabulous fodThank you
A

Very professional and polite staff

Very professional and polite staff Pizza was amazing West Ealing Branch will visit again
R

Baffled at these 1 star reviews

Baffled at these 1 star reviews obviously the Papa Johns in Swindon always nail it We order from them probably too often sometimes twice a month Never had an issue The driver I just had deliver our food was so friendly and engaged with my little toddler at the door too made me feel comfortable answering the door Food as usual was on point still hot tasted amazing No issues at all

About Papajohns

Treat yourself to a delicious Papa Johns pizza, and browse our range of sides and desserts. Available for delivery and collection.

United States

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