Parent-help Reviews

I am writing to share my concerns

I am writing to share my concerns regarding my experience at your centre Regrettably I found the service and overall atmosphere to be quite troubling It is disheartening to feel that the focus seems to be primarily on financial gain rather than the well-being of families in need I genuinely believe that such places must prioritise support and care for vulnerable individuals especially considering the sensitive nature of the work being conducted I encountered particularly one individual named Elizabeth Wanjiru who I understand is the boss there During my encounter I found the level of bias and lack of empathy displayed by Ms Wanjiru to be alarming This experience left me questioning the standards upheld at your centre particularly given its mission to support families in need It is troubling to think that such behaviour could be tolerated in an environment that aims to provide care and assistance to vulnerable individuals I strongly urge the relevant authorities to conduct a thorough review of the centre including an evaluation of the accreditation process and staff training protocols It is crucial that your organization ensures the highest standards of care and professionalism are maintained as this directly impacts those who depend on your services Thank you for your attention to this important matter I hope to see improvements in the future to better serve the families that rely on your centre

Very helpful and accommodating

Very helpful and accommodating Would recommend

Very responsible family service

Very responsible and helpful Responsive and friendly family service Highly recommend them

Great company with extremely friendly

Great company with extremely friendly resourceful and caring staff Really efficient in responding to any and all questions and queries I had Would highly recommend

very happy with them

I am very happy with all the advice and support I received from Elizabeth She was listening supportive and professional That was very reassuring during a difficult period as well She now continues to keep in touch with us regularly which is very nice I highly recommend using parent-help the sooner the better

Parent help provides excellent support

Parent help provides excellent support and training for its workers and resources for supporting client s needs The support from management is second to none and there s always 100 customer satisfaction guaranteed There s always a laser focus on customer needs which makes it a number one for me A great company to work for

CHILD SUPER HAPPY EVERY TIME

No review would be adequate enough to describe the happiness and joy bought to my child thanks to the professional conduct on the part of the co-ordinators and contact supervisor This is a top-tier contact centre with an empathetic and conciliatory approach towards both parents in the interest of the child s best experience Prompt flexible with venue choices session extensions and smooth with handovers Super highly recommended