Terrible dishonest company
Paid for medicals my Visa - told I would be reimbursed for Visa after we had virtual training but then they made it in person training where I would have had to pay for flights to the USA Nearly 15k spent the company went silent after messing a lot of people around Disgusting
Matthew Grinham
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Me my wife was on the odyssey of the
Me my wife was on the odyssey of the seas 12 09 2022 And purchased four paintings we have received three paintings and we are still trying to get our fourth it s been seven months now and we are absolutely getting nowhere with park West customer services Making our whole experience of buying art a absolute nightmare This company are a absolute joke and we will be contacting our credit card company to try and get our money back which I doubt will never happen All we get from park west is it s going to be framed and sent out to us asap Absolute lies
Josie
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I purchased a print on the Norwegia Star
I purchased a print on the Norwegian Star March 2023 I waited over 4 months for the arrival of same When I contacted Park West I was informed they did not have the picture YET After another month I decided to cancel the order as they could not give me a time frame if when it might be delivered Park West took 150 US from me saying I cancelled the order even though they did not have the picture When after much complaining about their terrible service i was offered a promotional picture I agreed nominating the picture of choice Needless to say I never received it Park West is a scam I bought other art which I am sure are a total rip off I would dread to have one in particular valued for fear of being informed it is fake I was informed it was a unique piece of art A one off I doubt it now Please do yourself a favour and do not attend the art presentations on these boats terrible A lesson learned unfortunately So frustrated with the whole ordeal Josie
Stefan Goldfinch
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I won t be buying from Park West again
I purchased 2 pieces of artwork on a Celebrity Cruise in Nov 22 more than 20K AUS I had no correspondence from Park West untill one of the pieces turned up without notice The other one I am still waiting for nearly 6 months later emails back and forth but I don t believe they know where it is and certainly no good news yet
David Mayled
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Peter Max - silly prices - don t get ripped off
We recently went on our very first cruise on Anthem Of The Seas - and Park West were on the ship auctioning paintings - mostly were abstract paintings by Peter Max They were awful and were up for silly money - I did not see one being bid on - and to be honest the paintings were very strange and I believe Peter Max knocks these up purely to auction off on cruise ships - I don t understand why Royal Caribbean allow this sham of a company on their boats - you only have to look at the reviews to see they are con men and womenEnjoy your cruise by staying away from this 3 hour presentation
Milos Stefanovic
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To all disappointed customers
To all disappointed customers PWG managers do not like to hire people with knowledge and integrity because managers are great manipulators They license the most expensive health care facilities for medical examinations to work on the ship and that s how they get a deal That s why among sellers you will meet sellers id ts who pretend to be monkeys in order to sell paintings even though they have no knowledge of art or sales correct entry of customer data etc Ignore these scammers management is full of scamers who cure their complexes by being a bit more literate than the id ts they hire
edugan
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Don t Do It
In May of 2002 and May of 2006 my mother-in-law purchased several Lucelle Raad seriolithographs on board a cruise ship The appraised value certificates range from 500 to 780 After she passed away we had these at a gallary in Bay head NJ quite an affluent spot for maybe 1 3rd of these levels none even received a bid I then did a little recon and discovered there were hundreds of identical prints on Ebay and other sites at prices that looked like a fire sale Two months ago they went on various sites like OfferUp and Facebook marketplace for 20 per So far I have had one inquiry for one of the prints which they failed to even show up to buy Before purchasing anything from these guys do yourself a favor- read all their negative reviews on all the typical sites then make your investment decision Selling to elderly cruise passengers after cocktail hour- shameful
Sasha Taksa
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Absolutely horrible experience
Absolutely horrible experience After being a customer w parkwest for over 15 years parkwest has absolutely lost our trust We purchased multiple items once the finally arrived one of the items was not the correct one that was purchased still till this day I am unable to get parkwest to pick up the item I have wrote to them multiple times called them multiple times and still nothing has been done Will not be buying from them ever again
Janet
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ABSOLUTELY APPALLING AFTERSALES
We received amazing service by Park West Staff on our Cruise in December - were very excited by our 5 purchases - but on our return delivery has been laboured to say the least - we are still awaiting one after nearly 6 months When I chase it up no-one responds - had to give a ring and I am still no further forward - I am absolutely disgusted at the level of service Will never buy from them again
Anne Hamilton
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Paid for framed prints and got unframed
Purchased prints in December 2022 onboard Pride of America Repeatedly asked and was repeatedly told they would be delivered framed as displayed on the ship Of course they have arrived unframed and despite my emails to the coy I have had no response What an idiot I am thinking that the purchase from the US would arrive successfully in Australia without hiccup Once bitten twice shy will never cruise with the cruise line again and won t be sucked into purchasing anything I can t take with me an expensive lesson
