AI Review Summary
Based on 110 reviews
Pawsomepawsboutique receives consistently high ratings, with customers praising product quality, fast delivery, and excellent customer service. Multiple long-term customers report reliable shipping and sturdy, well-designed accessories for dogs. Several reviews highlight the company’s responsive support and thoughtful packaging. A small number of critical reviews mention sizing issues, stock shortages, and occasional defects, but most feedback remains overwhelmingly positive.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Lovely designs
- Strong durability
Common concerns
- Expensive pricing
- Poor sizing accuracy
- Stock availability issues
- Defective items
- Inflexible returns
Last updated 1 week ago
J
Julie Taylor
I ve bought from here with no problems top quality on this occasion I had a complaint with a lead the clip on 3 separate walks has come unclipped from the ring on the harness she s a puppy at 1 yr old and the 3rd time she ran in front of a car luckily she s ok the car stopped but was a frightening experience for her and me so after this time got InTouch to see if i could have a replacement lead i was asked to send video evidence of this happening how can i walk my dog a video at the same time after explaining this they still insisted on video footage i don t know when this is going to happen and they don t seem concerned about my little dogs safety either after me sending a reply saying a few words about the fuss of replacing a lead and me telling them I m leaving a bad review to do with returning items they replied with send the lead back we will inspect it which is what should of been said from the start none of this nonsense of video footage They don t seem to care about people s pets safety I ve never had such fuss in returning an item