Pawsomepawsboutique Reviews

Pawsome Paws Boutique Ltd

pawsomepawsboutique.co.uk
3.76
110 reviews
Great Rating
Based on 110 user experiences

Rated 3.76 out of 5 by 110 Happy Customers

54.5%
13.6%
3.6%
10%
18.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 110 reviews

Pawsomepawsboutique receives consistently high ratings, with customers praising product quality, fast delivery, and excellent customer service. Multiple long-term customers report reliable shipping and sturdy, well-designed accessories for dogs. Several reviews highlight the company’s responsive support and thoughtful packaging. A small number of critical reviews mention sizing issues, stock shortages, and occasional defects, but most feedback remains overwhelmingly positive.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Lovely designs
  • Strong durability
Common concerns
  • Expensive pricing
  • Poor sizing accuracy
  • Stock availability issues
  • Defective items
  • Inflexible returns

Last updated 1 week ago

L

Best quality products

Products in such a great quality Once you started to buy you don t want to stop Everything is perfect except the high shipping fees because of the Brexit This makes the shipping costs to Austria sometimes higher than the actual value of the parcel Thats why I have to give only 4 of 5 stars Apart from that the ladies working there are always really helpful when there is an issue about an order You just have to love them
C

Quick delivery and as promised

Quick delivery and as promised Just wish product was a bit longer at the back
M

I would give 5 star if they come with

I would give 5 star if they come with the different straps same as other bags now
S

Love the design and material

Love the design and material wish it was a metal hook for lead to clip on to but overall love it
C

Lovely products but inflexible customer service

Unfortunately inflexibility with customer service lets this small business down After placing an order I forgot to add an item and contacted customer service to ask if I could add to existing order to avoid additional postage cost They replied could not merge orders which was disappointing However they did reply on their Chat but I did not see this and the Owner did contact me and offer a discount on my next order
N

Overall I was happy with the products but theres defintely room for improvement

Overall I was happy with the products but there is some room for improvement I bought the attention lead for my staffie as she anxious and doesn t like people coming up to her to stroke her the lead is great and very comfy but the attention wording would be better if it was on both sides I think the branding is excessive on the lead the handle and black rubber logo would have been fine Also the lead can get tangled which then looses the attention signs and then shows the company s logo instead which to me looses the point of the lead I also bought a collar with a matching I m chipped dog tag again very happy with the product overall but the paint on the loop of the collar scratched off very easily when putting the dog tag on to me this shows that the paint is very thin and could do with improvment as it ruins the astetic
S

Nice products and the size was good for

Nice products and the size was good for my dog one of the few places that have an XXS that actually fits well I do think they are quite expensive in comparison to other brands and does not seem warranted as the quality does not seem better Very difficult to navigate the website for sizing as the recommended sizing was not showing up for a lot of products It seemed that either the size had sold out or many products were not made in the XXS It was very difficult to adjust the harness to make it loser as it was on the tightest setting so would be helpful if the products could come with the hardware having been adjusted slightly larger to help with this problem Delivery was relatively slow Overall my dog looks good and I would order well in advance for when I needed a new set for my dog
A

Lovely Friendly Company

The products are well made with lovely designs in a variety of sizes I recently wanted to add an item to my order after receiving a notification it was back in stock and it couldn t have been easier Customer service replied to my email within minutes and the item was quickly added to my order The only negative I have and why I ve not given it 5 stars is that they seem to have poor stock control Lots of things go out of stock very quickly and then you have to wait months for it to come back in stock It s very frustrating and let s this lovely company down
P

Good products Need more measurements on site

The quality of the products is to a high standard rope lead harnesses and I believe in the right price bracket The customer service is quick and efficient When I had issue with my order they were kind and considerate I would mention that any owner interested in purchasing the adjustable harnesses to be aware if you have a breed of dog with a big rib cage and short chest dachshund Italian greyhound etc as the harnesses cause rubbing and chafing under the front legs my dog unfortunately experienced this and it caused bleeding A full refund was given and apology I would recommend PPB to put measurements up for the length of those harnesses to avoid this happening going forward
D

Fabulous designs

I love the design that is used in the products comfortable harnesses with a wide choice I removed a star for the fact that the quality is not excellent unfortunately it happened to me more than once that the hooks got stuck or the plastic parts cracked For the price they cost an extra eye on quality would be needed

About Pawsomepawsboutique

Home of the most stylish Dog Accessories Brand on the Gram. From matching dog collars, harnesses + leads to human apparel + accessories. Come get Walkies Ready!

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business