AI Review Summary
Based on 110 reviews
Pawsomepawsboutique receives consistently high ratings, with customers praising product quality, fast delivery, and excellent customer service. Multiple long-term customers report reliable shipping and sturdy, well-designed accessories for dogs. Several reviews highlight the company’s responsive support and thoughtful packaging. A small number of critical reviews mention sizing issues, stock shortages, and occasional defects, but most feedback remains overwhelmingly positive.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Lovely designs
- Strong durability
Common concerns
- Expensive pricing
- Poor sizing accuracy
- Stock availability issues
- Defective items
- Inflexible returns
Last updated 1 week ago
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Lorna Kinch
Ordered over 30 items for my new puppy two weeks ago and they still haven t arrived - very underwhelmed I got in contact with customer support three times now they were not able to help me with my order as it wasn t tracked Slightly underwhelmed by this Update 07 30 27 11 22 - Owner has emailed me and has apologised Has offered me a full refund tracked DPD delivery and 50 off my next order Very impressed with how fast this has been rectified which shows me that the owner in particular does care about customer satisfaction Thank you
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michelle
Love the colours and design
Love the colours and design Bought a harness and matching lead Sizing was a bit difficult on our jack Russell x bishon he s got a wide chest but small everywhere else Might be because it s new but having difficulty with clasps
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Catriona Jayne
Bought the Disney harness along with
Bought the Disney harness along with leash and collar lovely items but dissapointed in the plastic hardware- for 40 for a size small I expected high quality bit plastic I m worried how this will wear and if it will snap with the summer heat cold winter and a dog pulling on the harness The collar is also plastic - but the leash 1 3 price of harness is metal hard wear Just feels cheap with the plastic rings on the harness so disappointed I didn t realise this before ordering as I wouldn t have ordered the set
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Kate
Honest review from an older customer
Whilst PPB are asking their followers to leave reviews on here in exchange for being in with a chance of winning a prize I thought I d also post a review of my experiences I ve have shopped here for many years I shop here less now as the designs are getting less and less to my taste and their stories on social media don t encourage and inspire me to buy like they used to I feel they are aiming at a younger clientele and sadly I m not getting younger Just older The products I have had are amazing quality They last and wash and wear super well and the products seem to be still of fantastic quality
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Leah
Issue with product quality but customer service were quick to help
Update 25 1 25 Pawsome Paws Boutique have been in touch and have worked to resolve my issue and a new harness arrived for my dog today Hopefully I won t find the same issue occurring again Customer service was helpful and responded quickly Original review I love the design of the harness and the material is good quality However I am a bit disappointed that the stitching has already come undone on one side I purchased on black Friday but it was a Christmas present so she has only been wearing it for a few weeks