Perfumesclub Reviews

Buy Online Beauty Products · Originals · Best Price | Perfume’s Club

perfumesclub.us
2.76
25 reviews
Average Rating
Based on 25 user experiences

Rated 2.76 out of 5 by 25 Happy Customers

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56%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 25 reviews

Customer reviews for Perfumesclub are mixed, with recurring complaints about orders not arriving, receiving empty packages, and unresponsive or unhelpful customer service. Several reviews also allege receiving fake or incorrect products, often coupled with difficulty obtaining refunds. Conversely, positive reviews highlight reliable delivery, effective customer service, and good value for available products. The themes of poor delivery reliability and questionable product authenticity dominate the negative feedback, while responsive service and genuine discounts define the positive experiences.

What customers love
  • Effective customer service
  • Helpful support
  • Great product quality
Common concerns
  • Difficult returns
  • Poor tracking
  • Unresponsive team

Last updated 23 hours ago

D

This company is a scam

This company is a scam I ordered 6 bottles of shampoo but they only shipped four yet charged me for 6 They told me to address the issue with the carrier but the carrier has nothing to do with this Horrible customer service
P

Do not patronize this overseas company

I too experienced poor receipt of goods This company is in The Nederlands so be advised Ordered late Dec said delivery within two weeks It was make-up so I needed it Same comment as others all paperwork back and forth and no tracking updates can t cancel til product is delivered then has to be unopened and refused upon delivery with certain days Total time line from order to Final refund 6 months Save yourself don t buy internationally
H

Be careful of possible fake products

Be careful of possible fake products I ordered different L Or al Par s face cream tried two and got chemical burns
M

Horrible experience

Horrible experience I received an empty box But the customer service asked me to file the carrier claim The USPS only asks the sender to file the claim The customer service team never answered my question Totally scam I wasted 170
D

Ordered with them and it s great

Ordered with them and it s great saved a lot
C

Great company to work with

Great company to work with Their customer service is fantastic
S

Terrific Reliable Great service

My experience with this company was fabulous Easy and the items arrived in perfect condition and in a timely manner I found the cream while overseas and was sure I d never find it in the US But oh happy day here it is Thanks so much
G

Love the services

Love the services Orders usually take long to arrive but they are well handled and finally arrive in perfect order I love the products especially eau de rochet mild perfume scent
S

Great Customer Service

I had made a purchase but never received it I contacted the company they acknowledged the misfortune They immediately sent another order out I received the order shortly thereafter then the other order also showed up I contacted the company was instructed to keep both orders without additional cost to me Each time I contacted them they were quick to respond What great customer service
T

I found a product that was no longer

I found a product that was no longer available online Being quite stubborn I continued to search and found exactly what I needed at perfumeclub us in the correct quantity and a the price was great It was not until after I got the order confirmation that I realized I had ordered from an international site This was absolutely one of the best online shopping transactions I have had in 2 years I was not even nervous The box arrived Monday - days earlier than the tracking indicated The box flap had been opened most likely in US Customs and every item that I ordered was in fact in the box and accounted for I am now a HUGE perfumeclub fan and will be a loyal customer Thank you again

About Perfumesclub

Discover a great selection of the best beauty products, cosmetics, essential oils, makeup, toiletries and hair products online, at Perfumes Club.

United States

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