Perfumesclub Reviews

Horrible experience

Horrible experience I received an empty box But the customer service asked me to file the carrier claim The USPS only asks the sender to file the claim The customer service team never answered my question Totally scam I wasted 170

Be careful of possible fake products

Be careful of possible fake products I ordered different L Or al Par s face cream tried two and got chemical burns

Do not patronize this overseas company

I too experienced poor receipt of goods This company is in The Nederlands so be advised Ordered late Dec said delivery within two weeks It was make-up so I needed it Same comment as others all paperwork back and forth and no tracking updates can t cancel til product is delivered then has to be unopened and refused upon delivery with certain days Total time line from order to Final refund 6 months Save yourself don t buy internationally

This company is a scam

This company is a scam I ordered 6 bottles of shampoo but they only shipped four yet charged me for 6 They told me to address the issue with the carrier but the carrier has nothing to do with this Horrible customer service

Received an empty package

I have never received my Isabelle Lancray order I received an empty box with nothing in it I had to fill out a declaration form but never received another answer besides we are awaiting your response Total scam Don t buy from them very disappointed

Never received the product

I ordered a skin product in June I never received it The shipment company they use says the shipment was delivered in July They offer no help other than asking me to figure it out with the shipment company they used Terrible customer service I paid hundreds of dollars for this High end Sisley skin product and I never received it months later They have neither refunded me my money no more sent me a replacement Do not use this company unless you are willing to risk throwing money away

be careful - no returns

Took a while to receive a pair of glasses think they are in Netherlands but the glasses were a diff color than on their website - but NO RETUNS from the US Booo You get a 1-star rating Loss of 50 bucks - will not use them again

Never received my order

I have never received my order The company opened the investigation and told me that the order was delivered while I have never received it I have camera on my door ring and I have told them multiple times that no one tried to deliver anything Horrible experience

Awful company

Awful company They won t respond to my inquiries about not receiving a product Blatantly ignoring me and I ll never do business with them again I ll keep writing them and I will be reporting them as well

Horrible experience

Horrible experience The products they send you are in a different language they make you take tons of pictures and drag out a return Its been 10 emails back and forth and I still cannot get a return label to send this fake product back DO NOT BUY FROM THEM