Perfumesclub Reviews

Buy Online Beauty Products · Originals · Best Price | Perfume’s Club

perfumesclub.us
2.76
25 reviews
Average Rating
Based on 25 user experiences

Rated 2.76 out of 5 by 25 Happy Customers

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All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 25 reviews

Customer reviews for Perfumesclub are mixed, with recurring complaints about orders not arriving, receiving empty packages, and unresponsive or unhelpful customer service. Several reviews also allege receiving fake or incorrect products, often coupled with difficulty obtaining refunds. Conversely, positive reviews highlight reliable delivery, effective customer service, and good value for available products. The themes of poor delivery reliability and questionable product authenticity dominate the negative feedback, while responsive service and genuine discounts define the positive experiences.

What customers love
  • Effective customer service
  • Helpful support
  • Great product quality
Common concerns
  • Difficult returns
  • Poor tracking
  • Unresponsive team

Last updated 23 hours ago

D

Ordered with them and it s great

Ordered with them and it s great saved a lot
C

Great company to work with

Great company to work with Their customer service is fantastic
S

Terrific Reliable Great service

My experience with this company was fabulous Easy and the items arrived in perfect condition and in a timely manner I found the cream while overseas and was sure I d never find it in the US But oh happy day here it is Thanks so much
G

Love the services

Love the services Orders usually take long to arrive but they are well handled and finally arrive in perfect order I love the products especially eau de rochet mild perfume scent
S

Great Customer Service

I had made a purchase but never received it I contacted the company they acknowledged the misfortune They immediately sent another order out I received the order shortly thereafter then the other order also showed up I contacted the company was instructed to keep both orders without additional cost to me Each time I contacted them they were quick to respond What great customer service
T

I found a product that was no longer

I found a product that was no longer available online Being quite stubborn I continued to search and found exactly what I needed at perfumeclub us in the correct quantity and a the price was great It was not until after I got the order confirmation that I realized I had ordered from an international site This was absolutely one of the best online shopping transactions I have had in 2 years I was not even nervous The box arrived Monday - days earlier than the tracking indicated The box flap had been opened most likely in US Customs and every item that I ordered was in fact in the box and accounted for I am now a HUGE perfumeclub fan and will be a loyal customer Thank you again
G

I was concerned with the length of time

I was concerned with the length of time for the shipping and arrival estimate given when I ordered While there was some problem with tracking my order the customer service answered my questions and gave me an arrival date that was accurate I had some reservations about the Perfume s Club but they are reliable and delivered the product I wanted and assured me throughout the time frame from placing the order until delivery Very good from my perspective
A

I use it for some times and always

I use it for some times and always satisfied Products are good for cheaper price And every time I receive my parcel clearly without 2-3 weeks I can t believe that so many bad reviews I think the problem is just your country s post company not good
M

shipping to the US

I bought products to be shipped to the US they were destroyed by customs but when I contacted the customer service I received response within few hours along with the refund I did not have to go back and forth with emails in order to receive my money back I will be ordering from them and just shipping within the EU
S

I placed an order for hair products I

I placed an order for hair products I couldn t get here Got them half price Took about 2 1 2 weeks to come but thats what was stated when placing order Order arrived well packaged would highly recommend and will definitely be ordering again

About Perfumesclub

Discover a great selection of the best beauty products, cosmetics, essential oils, makeup, toiletries and hair products online, at Perfumes Club.

United States

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