Petals Reviews

Did not deliver as ordered

Ordered flowers for same day delivery Order placed first things in the morning Waited until nearly 3pm before telling me they couldn t deliver today so it would be tomorrow I asked for them to make sure it was morning the next day and was told and no guarantee it would be morning Very poor I didn t realise this was a website only and not the company that would be delivering Use someone else if you don t want to be let down Try and find the local florist and go direct Avoid this outfit

NEVER USING THIS SERVICE AGAIN

Absolutely horrible flowers which started wilting a day after received Bought a bright bunch designer choice with a nice vase and they sent two horrible bunches of flowers with hardly any nice flowers and mainly greenery I wrote and asked them about it and all they can say is I got the 145 worth of flowers

No flowers no reply terrible customer service

I m overseas and ordered and orchid 134 90 to be delivered to my father s house when he returned home from hospital The flower never arrived and Petals didn t respond to my first email After I sent a follow up complaint four days later they replied but asked me to confirm that the flowers weren t delivered There was no explanation for the failure and only copy pasted apology The experience left me feeling extremely frustrated

Will never get their services again

Will never get their services again Poor communication and flowers showed up 2 mins before 5 pm Do not interact with them unless you want to be f ked around Was told from a receptionist if they didnt hold up there guarantee of same day delivery all you get is your money back No compensation for wasting your time Just a sorry no wonder they have a 1 star review

Irresponsible Avoid them

I wish I had seen this review site before placing my order The fact they do not take calls to check on order status means one thing Taking your money is all they care about Delivery to customers is just an inconvenient part of the business to them Do these people realise how failure to fulfil an order for an anniversary turns what should be a wonderful day into a day of stress disappointment and harm to a relationship There should be a way to seek compensation for what they are doing

Ahh I wish I saw this review page

Ahh I wish I saw this review page before ordering Absolutely terrible flowers do not order from these guys unless you truly hate the person you are sending them to After seeing the flowers sent I complained and was offered 25 percent off which doesn t make things any better when the flowers looks like they had been on the stand at the gas station for 2 days already before being sent Absolutely poor value for money

Absolutely disgusting service

Absolutely disgusting service No delivery no notice Ruined our valentines day DO NOT ORDER FROM THEM

PREMIUM chocolates are empty shells

Order Number 5296 413380 I spent over 200 with Petals Network for flowers and chocolates to be delivered to a friend that needed cheering up Later I discovered that the PREMIUM chocolates I had paid 35 for were in fact just hollow thin chocolate shells I wrote to Petals Network to see if this was an error but I did not get a reply Apparently the chocolate fillings are none existent along with Petals Network s customer service department I had planned to make Petals Network a regular supplier but after learning of the their empty gifts and none existent customer service I will not be buying from them again Regards Frances

Clearly there s no point in saying how

Clearly there s no point in saying how they could improve as they honestly just don t care I wish I had of seen this site before I ordered through them I will never order flowers through any florist who is associated with this company