


Based on authentic user experiences
Karol Andrade
6730 reviews
N/A
11 months ago
The lady was really nice and very
The lady was really nice and very helpful
Mr Mrs Lyons
6730 reviews
N/A
11 months ago
Person I spoke to was brilliant in Brilliant
Person I spoke to was brilliant in making simple what I thought was a complicated jobExcellent
Lizzie
6730 reviews
N/A
11 months ago
Good customer service
I was having problems logging into my account to change my address I rang and spoke to Natalie who was very helpful friendly and patient She talked me through the process Success
Martin
6730 reviews
N/A
11 months ago
Checking on my dogs chip and changing
Checking on my dogs chip and changing address was made simple and easily navigated without any botherThanks Kay
John BainPp o
6730 reviews
N/A
11 months ago
Natalie was the person I spoke to
Natalie was the person I spoke to Extremely helpful sorted the problems I had with a very pleasant manner would not hesitate to get in touch again
Janette Morant-ball
6730 reviews
N/A
11 months ago
A vital service for pet ownersApart from the very long intro to get
Apart from the very long intro to get to speak to someone in person not ideal when you re in a state of panic waiting to report a lost pet the end result was helpful calming and practical apart from trying to get me to upgrade When I called back to advise my pet was found again a long intro to get through through the myriad of press this press that the person I spoke to was as relieved as me and sooo friendly and understanding A good experience on the whole grateful this service exists
Denise Groombridge
6730 reviews
N/A
11 months ago
Very helpful and efficient service
Very helpful and efficient service today from a lovely member of your staff Put my mind at rest that my two dogs were definitely registered with their microchips after I had a scam e mail about their microchips
Graham
6730 reviews
N/A
11 months ago
Simply Quick and Efficient
The advisor was friendly and helpful but equally efficient in processing my change of ownership for the pet The online website appeared to keep on changing the dogs breed which may need looking into by the web support team
Victoria McGoldrick
6730 reviews
N/A
11 months ago
Kay was really lovely and very helpful
Kay was really lovely and very helpful getting my payment sorted and transferring my details on to my dogs micro chip
Val Rayner
6730 reviews
N/A
11 months ago
I found the experience very easy
I found the experience very easy Natalie was very helpful and led me through the whole process She was very knowledgeable and understanding of my situation Thank you Natalie