Phoenixnap Reviews

They suspend you account without

They suspend you account without notice Waste of time setting up my 5 servers for 2 hours and they just proceed to ban the account

This is very outdated hoster

PhoenixNap is uh unique Compare to the rest of Singapore Dedicated Hoster i bought I can switch OS as I wish here manual Ask hoster to change OS which take like almost 1-2 days to processed and that time I wasted 2 Days unable to use hoster due to their faulty on their staff installation Its a mess Even SSD I had to set 100 of storage or else you have 50 capped After that I thought everything went like usual installation but nope Most of features I had to install like Multicraft is incrediblely frustrating for unknown reason I have Zero Issue on other hoster If this is Docker Dedicated Server thats wierd Connectivity sometimes from being Fine to unstable Even though hoster performance is good tbf What makes me putting 1 Star is after I cancelled paying server after sending support ticket that means 1-2 Days before expired You know what happen next I being asked to pay another monthly charged for unused service otherwise you get spammed either 2 days or 4 days Screw that I m done

High Risk Customer - Nice fraud Protection NOT

Ordert one Server for my Company Its like 1990 Phone verification After i wrote with a Support Agend we receive a msg that there will be a verification call but there was no call only a email that im a high risk customer and they dont want to make business with me

My server got terminated without a

My server got terminated without a notice they said due to suspicions of possible fraudulent activity but din t really explain what of suspicions and possible fraudulent activity they are talking to i am running a game server which just migrated from Vultr to PhoenixNAP for less than a week due this termination i am losing a important data that are stored on the server license database and many of them it s make me losing a lot of money due their bad decision i am not recommend this service for people who want to run a Production

Great Service

Great Service Great Customer care

Damn is it even real

I was searching for a good and highly reliable server provider in Singapore or Indonesia for years since my business is in Indonesia It s a really hard decision Whether I choose OVH with their APAC server but only get 500 Mbps bandwdith with entry level server E3-1230v5 That or a local Indonesian Provider with 1 Gbps network for indonesian connection but with really out of date server 10 Mbps for all foreign connection and ridiculously high price Then I realized I dig around my old email hoping perhaps got some idea or offer Then I saw PhoenixNAP and remembered that I was registered to their newsletter Then check their server out I remembered that they don t have singapore DC yet at those time But now they do Looked at the server configuration and DAMN Intel XEON E-2288G Coffee Lake It s not even a v2-v6 Xeon It s the newer Generation I was shocked even further that they also offer 10 Gbps Network for a few bucks more I even snatch some promo from their Sales Chat Before checking out for my own bought some outlet server for my client The price can t even complain about it Same config in my local provider will cost high way much higher and am glad for it Basically I get twice the performance heck it s even 10x the bandwidth speed for almost half of the price from my local provider After all bought I was thinking Maybe with these price and config their support will be ass But nope Everything has been good for now Even I got Personal Account Manager that will help me with contracts provisioning etc Props to Mr Jovan Stepic Every ticket is replied within hour and am fine with that since I m choosing the unmanaged servers Just a little help already good for me For now I m happy with my decision and luck to go with PhoenixNAP They will always be go to solutions for my Server needs NB It might be more interesting if you have some AMD server as well

great company

Pricing is great the support it to die for and their network blend in the US is great I would suggest creating a static proxy if you re getting a singapore server though

Amazing and personal support

Amazing and personal support Unfortunately their server is overkill for our test phase but we will definitely return to them when we need a powerful dedicated server Shout out to the amazing Shannon that kept writing to us masking sure that everything was all right and we were happy I have never experienced service like that ever