Polomano Reviews

Visa

polomano.shop
3.55
132 reviews
Great Rating
Based on 132 user experiences

Rated 3.55 out of 5 by 132 Happy Customers

42.4%
13.6%
15.2%
13.6%
15.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Scam-No refund will be fulfilled

They will not give a refund at all There are many complaints here with the company replying and saying they will resolve the issue THIS IS A LIE They offered to help my original complaint here but all that s happened since is automated messages I expect another automated reply to this complaint this is an effort to give an impression that they resolve customer problems
C

Ordered items 3 months ago

Ordered items 3 months ago There is no sign of them Similar to the comments below They fob you off with feeble excuses eg Offer discounts on next order eg 15 off That is nothing special as that offer is advertised on their website Never again
J

I ordered a pair of shoes to wear at my

I ordered a pair of shoes to wear at my Aunts memorial service That was beginning of August 2023 Paid for shoes and shipping It is now November 2023 No shoes have been delivered and Customer service is always just the same return email from Mary stating delays etc etc and they will offer me 10 discount This is definitely not a real Company Not sure how I first found Polomano but I believe on Facebook STAY AWAY PEOPLE
A

Terrible

Terrible After 2 months I m still waiting for my parcel All I get is emails with excuses and promised refunds but nothing happens Not recommended at all Update 3 weeks has gone and still no parcel Just empty promises by email Catastrophy
F

Borderline criminal

I have faithfully ordered and paid via Instagram a Jacket almost a year ago The communication is a disaster dozens of messages emails etc The jacked has never been deliveredand my money has not been refunded There is nothing to add it is the most tragic borderline criminal and disastrous experience i ever had with any brand in my life I have asked my Lawyer to contact Instagram to make sure they are aware And we collect thousands of other customer feedbacks as well to make this company feels the reaction Something of this sort is unacceptable at best Borderline criminal at worst Just stay away from this whenever you see an advert and we work on to be pulled down anywhere
J

Highly Unsatisfactory Services

I ordered a jacket in August and it s now November and the order is still unfulfilled Much back and forth with what seems to be an automated customer service bot Extremely terrible experience and I m reporting to my bank for fraud Also Instagram Meta needs to know to stop running these ads and protect their users from companies like this
D

FAKE REFUND

One week ago I received confirmation for a refund for an 2x items I ordered back in July A week later no money has been returned despite multiple multiple emails and complaints POLOMANO in my opinion has simply stolen 105 98 USD from me 163 86 AUD I ve allowed 7days for the refund to turn up still nothing According to my bank an international transfer should take 72hours at most to show up Everyone please be aware this business appears to be a sham AVOID AT ALL COSTS
V

This is a Scam

I have ordered some clothes from them back in July and never got anything from them except some fake email conversations Better stay away from this scam
F

I ordered a Hoodie sweater That was

I ordered a Hoodie sweater That was beginning of September 2023 Paid for sweater and shipping It is now December 2023 No sweater have been delivered and Customer service is always just the same return email from stating delays etc etc and they will offer me 10 discount This is definitely not a real Company STAY AWAY PEOPLE
S

BEWARE OF THIS SCAM SITE

It isn t worth having any stars in this scam company I purchased 1 sweater and 2 trousers on 19 Nov 2023 it is a Christmas gift for my uncle but I have not yet received it until now 15 Dec I have sent multiple emails and they only gave excuses about the delay every time and the response was just like a robot I asked for a refund and cancelled the order yesterday but they didn t respond and only returned my email The order was supposed to be shipped within 14 days after receiving the payment their website states How can I get my money back from this scam site

About Polomano

Polomano is the ultimate clothing store for all who search for premium menswear and value style and quality equally.

United States

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