Pooltown1 Reviews

Great experience with Pool Town

We had a lot of reservations about starting our pool installation in the middle of winter We put our trust in Pool Town to start the job in December and now we ll actually be in it by Memorial Day I highly recommend them and the staff is Top-Notch Mitch C

I cannot say enough about this amazing

I cannot say enough about this amazing company I needed help at the very beginning of my pool journey regarding my township and variances Pool Town held my hand every step of the way Specifically Carl He was fantastic in easing my emotions Once the process started - Chester was amazing outlining expectations getting a pool is scary - Maria is literally THE BEST she was crazy responsive and incredibly clear in her directions and process expectations Once the pool was in and I started to try to understand how the chemicals work - Pat gave me his personal cell and told me to txt him whenever for whatever and i did just that He was AMAZING never made me feel stupid for not knowing what i was doing Lastly - Chris C has been available to me now that the process is done for any last minute items Pool Town is the way to go if you want to get a pool I LOV LOV LOV them

We reached out to Pool Town and two

We reached out to Pool Town and two other reputable pool companies in the Spring 2017 Our salesman Carl was so informative and gave us the best package for the best price We decided to go with Pool Town and couldn t be happier Carl was accessible throughout the process By the end of the Summer 2017 our pool was installed and patio finished When I had a questions about maintaining the pool the pool service Excel came out to check on my concerns the next day I have recommended Pool Town to anyone who asks me At the very least give Carl at Pool Town a call You won t be disappointed

Pooltown did great work

I am just finishing up the construction of my pool and Pool Town has been extremely professional accommodating and great to work with throughout the entire process Even during the height of the pandemic they moved to get my pool designed dug and built out They were there for me every step of the way making sure that all my questions were answered timely and seeing that all township inspections took place quickly The excavators electricians masons waterfall designers and office staff are wonderful and do a great job

Pooltown is an excellent company to work with in a tough industry

Pooltown is an excellent company to work with the best part is when they said they would show up they did they kept in touch especially the first phases of excavation installation They have come out a few times as we had questions minor items that came up However they showed up and fixed them promptly Dwayne and Matt from their service team should be noted as giving exceptional service as well Thanks Pooltown

Highly recommend

We started our pool process in the fall so it would be ready first thing in the spring for the kids From start to finish Pooltown was very communicative and transparent Considering there are so many pieces to the puzzle something is bound to hold things up especially weather which is completely out of their hands If that happened we knew about it immediately and were given new dates that worked for everyone Their workers were all professional kind and very considerate of working on someone s property Even though we offered numerous times no one entered our home to use the restroom or accepted food drinks They came prepared Even though we decided what we wanted in the beginning we were always given the opportunity to change it when that step came into play Our pool was ready when they said it would be and we couldn t be happier I never imagined it would look as beautiful as it does Our next step landscaping Thank you Pooltown

Thank you to Pool Town for the

Thank you to Pool Town for the installation of a beautiful in ground pool in our backyard We are so happy to be enjoying it endlessly this summer Pool town has been there to answer our questions and to help before during and after the whole process

Pool Town is a 1st Class Business

It s easy to impress a customer when you want their business but when you continue to impress a year later you know you made the right choice From the day we walked into the showroom our experience has been nothing but professional We were greeted promptly at the time of our appointment all of our options were fully explained and the timeline presented flowed flawlessly We received an email from the coordinator for each phase of the construction introducing themselves and explaining what would be happening next Each coordinator was pleasant and easily accessible and returned phone calls promptly We recommend Pool Town to anyone we know looking to install an inground pool