AI Review Summary
Based on 13 reviews
Customers report mixed experiences with Postbox, highlighting poor customer service and refund issues alongside praise for easy setup and great support. Reviews emphasize quick and easy processes, competitive pricing, and professional, helpful staff. However, there are recurring complaints about rigid address requirements and unresponsive help for cancellations. The service is seen as effective for establishing UK mailing addresses. Overall, satisfaction is high among successful users, while others faced significant frustrations.
What customers love
- Easy setup process
- Competitive pricing
Common concerns
- Poor refund policy
- Rigid address rules
- High pricing
Last updated 1 month ago
N
NH
Contacted straight away to cancel and they did not refund even though services were not used They do not respond to the numerous emails I have sent Absolutely rubbish I would stay away from them DO NOT USE
M
M Evans
Wrong address
I purchased an address service for my Ltd company When I tried to register it at Companies House it was rejected As I live in Wales the registered address has to be in Wales I contacted them to ask for a refund but did not get a reply
M
Marjorie Ghisoni
Great support
Thank you for all your support in setting up this account it is easy to use and my mail appears in my email as soon as it arrives
G
Gary Larson
Mark was available and friendly
Mark was available and friendly he answered all my questions and gave me clear guidance Overall it was a pleasant and easy process to establish a UK mailing address
D
Dan Lewis
Simply Box
Setting up was very easy The monthly cost is very competitive
H
Helena Dennis
Before registering to use this service
Before registering to use this service I rang and spoke with Mark He was so incredibly helpful not at all pushy and was able to answer all my questions I would definitely recommend using this service
C
cain Evans
Postbox process Quick Easy Cost effective
Using Postbox made the whole process from start to finish straightforward and with easy online setup
P
Peter Mitchell
The whole process was so easy
The whole process was so easy The lady I spoke with explained it clearly and then it was just a few clicks and it was done I now have a new legal address in my blog newsletter
D
DGM
This was a super easy website to use
This was a super easy website to use and does exactly what I need it to do
M
Manuel Estevez
Very professional people every time i
Very professional people every time i call them very helpfull