AI Review Summary
Based on 13 reviews
Customers report mixed experiences with Postbox, highlighting poor customer service and refund issues alongside praise for easy setup and great support. Reviews emphasize quick and easy processes, competitive pricing, and professional, helpful staff. However, there are recurring complaints about rigid address requirements and unresponsive help for cancellations. The service is seen as effective for establishing UK mailing addresses. Overall, satisfaction is high among successful users, while others faced significant frustrations.
What customers love
- Easy setup process
- Competitive pricing
Common concerns
- Poor refund policy
- Rigid address rules
- High pricing
Last updated 1 month ago
N
NH
Contacted straight away to cancel and they did not refund even though services were not used They do not respond to the numerous emails I have sent Absolutely rubbish I would stay away from them DO NOT USE
M
M Evans
Wrong address
I purchased an address service for my Ltd company When I tried to register it at Companies House it was rejected As I live in Wales the registered address has to be in Wales I contacted them to ask for a refund but did not get a reply