Based on authentic user experiences
mrs julie poskitt
6847 reviews
N/A
2 months ago
Dismal customer services
I have never known such a dire and dismal customer services in all my life there has been a problem with buying right from the start with this small company so I would be careful if you contemplate using them you are told on the website that if royal mail fail to deliver after a reasonable time please be assured we will resend your order they did resend one of my orders but i dont know how it got to me as it was put in an ordinary envelope with a large letter stamp and that was for 3 bottles of glue and another 2 bottles of filler no padded envelope totally unsuitable packaging then when I ordered some more filler giving the company a second chance it never arrived and I have been totally ignored by the daughter who is supposed to run the customer services side of her fathers business I felt compelled to write this review because there is no facility to do reviews on their website I fear if there were it would has very bad reviews and know one would use them I feel sad to inform the public about them but people have a right to know what they are like the excuse is if your lucky to get any responce is we are only a father and daughter company well if thats the case its clearly to much for you to cope with so get someone else who will do the job as it should be done and look after your customers and send the products you sell in the proper packaging Will never use again buying experience was truly dismal
Paul Pearson
6847 reviews
N/A
2 months ago
Should be called Doesn tStick
I ve used this expensive glue on quite a few different surfaces it hasn t glued ANY of them together it s no better than the cheapest glue on the hardware shops wall Do not waste your money Tried it on 3 different types of plastic none of them stuck
15 Lantern Cottage
6847 reviews
N/A
2 months ago
Don t buy from this small company
Don t buy from this small company still waiting for my order despite numerous attempts to contact them with no response so much for a reputable family business
Andy W
6847 reviews
N/A
2 months ago
Avoid this company
Avoid this company Order isn t sent via a method that is tracked and will never arrive if it s even sent in the first place The customer service will lie and promise to send replacements again no tracking details They won t arrive You will be promised a refund that will not be fulfilled Company is currently under investigation by trading standards and for fraud by the bank Avoid
Paul Johnston
6847 reviews
N/A
2 months ago
Order hasn t arrived
Order hasn t arrived emails returned as undelivered Dreadful customer service impossible to get in touch with anyone Its a shame because I ve used the glue before and it s very good
Daibouk
6847 reviews
N/A
2 months ago
Buyers be aware read these reviews first
If you are thinking of buying this Powerbond Glue Don t waste your time or money Originally purchased 5 bottles all arrived solidified I contacted UK supplier was promised replacements nothing has arrived So I contacted them again on three further separate occasions had no further reply from them Their telephone numbers are no longer recognised This company is definitely scamming people out of money and has no intention of supplying products
