Premierdrain Reviews

Outside drains blocked

Do not use office and quotes are waste of time was miss quoted on price by person who would not stop talking rubbish I stipulated a time in afternoon office did not pass on information and turned up when inconvenient and cost a lot more finally did not fix problem Beware

Would not recommend this company

Have never written a bad review however to stop people going through the hassle I am Initially very happy with call late at night from Harry then engineer showing up following morning Bigger job than thought Advised of price 2550 Didn t ask but wasn t advised whether this was with or without vat Following completion of works discovered was without vat Ended up paying just over 3 000 for the works Needed the work done as was major blockage couldn t use toilets or sinks and was half term with kids at home so no choice However following the works advised would receive email with works carried out and video footage 3-5 days from date of works Started chasing on day 5 by way of multiple calls emails and through quote system on the website Slightly confused as they go by two different company names Spoken to many guys stating was two weeks when I would receive the email not 3-5 days However now four weeks and still nothing recieved Only get short irritated responses when I advise I will be taking the matter further Claiming through insurance company and due to high cost had a validator out to look at work They have advised I have been majorly overcharged for the works carried out Work for a solicitors firm and I have had enough of all the endless excuses as to why I have not received the email containing works carried out and video footage which my insurance company is waiting for in order to pay out my claim Will now be taking this matter further through my firm and credit card provider Would not recommend this company at all following the after works carried out issues Did work took the money then nothing Matter still ongoing

The company were very prompt

The company were very prompt and helpful

Very good team

Very good team got to the issue and resolved it Many thanks

Engineer attended site to unblock my

Engineer attended site to unblock my outside drain Quick service and friendly team Highly recommended

Brilliant quick service

Brilliant quick service Toilet was completely unblocked and for a good price would definitely recommend

Prompt professional

Very thankful I called and had an engineer arrive and sort problem in all of 3 hours Engineer was prompt tidy and professional

Well the gentleman did a very excellant

Well the gentleman did a very excellant job on clearing the drain He was right to the point in every detail No problem in explaining everything Showing where their was a hairline gap in between the pipes After a chat thought it was best to have a look on the CCTV Camera and explore the pipe to the end Good job he did Showed their was a problem with most of the pipes He was amazing No rush Just making sure everthing was explainend to me Felt it was taken very personal to me Please let him know how iwas so pleased with the way he conducted himself Mr R Cox

Very informative and service from the

Very informative and service from the first inquiry to the finished job Found the staff to be helpful and very respectful as our problem was at the back of our house with no back entry so he had to be ran through the house We re a happy customer all around Thanks