Preto Reviews

Colchester is really bad

Review Re ColchesterI give up on this place It seems they do everything possible for you not to eat there First time I tried to get a takeaway they told me I must use an app When I tried to use the app they rejected the order Twice I have been there been told the kitchen is closed I have managed to eat there once and most of the food is burnt or bloody raw The only thing that saves them is the flavours of the food I recently moved to Colchester however prior I would attend the Chelmsford branch on a weekly basis granted they are not the best in the world but the food is always cooked right and compared to this place wow I am baffled by the way this place is run

Really disappointed

Really disappointed We ordered food which stated it would take 30-40 mins 1 hour and 50 minutes later late at night by this point we called to cancel but there was no answer I got through to the Uber driver who said they had to remake the whole thing again as the first driver didn t turn up I find this unlikely After that it was fast arrival but turned up without 3 main items from the order and a QUARTER portion of the stroganoff I paid almost 40 for the whole order for just 2 people This is absolutely ridiculous Again so answer when we called to complain and at the VERY least obtain a partial refund for the missing items

Food Services Declined ffrom -70 to 0 01 Avoid this Place

I used to like the lunches on Preto Basywater but sinces 2 months Ago Not just the Services but the enterely menu food went to averages to the Worthy whre shall I starts Absolutely the Chef sinces 2 months Ago has None Any Clue how to cook Brasilian food Neither how to BBQ any meat Just Disgusting Feijoada Watering no tasts the only meat has being Pigs Ears and Tails Awful Old Vinagrete The meat takes up to 30 minutes to arrives and when arrives are all of them Are Burned Outsides and Bleeding Insides None of the Food has Any Brasilian Tasts as None of htem has being Cooking with No Coreander onions spring onios Absolutely DISGUSTING Waiter Not Proper Trainned with Dirty Clothes Careless can takes up to 25 minutes to the drinks arrives when arrives the tea dead Cold Mistaking all the time cocktails also Testless this place has Declined to a Point that I am writting this reviews to People TOTALY AVOIDS THIS PLACE I would Urgently Finds NEW TEAM STAFF CHEF WAITERS

Can I give 0 star

I didn t know I could make a review about them in Trust Pilot too Now that I figured it out I really want to share our experience back to December 2021 and nobody falls on the same as we did We went to Preto West End London to eat a traditional Brazilian food and we asked for the vegetarian menu First of all if you can t give a decent food and service don t offer For people who eat all you can eat including red meat they can be easily entertained with the meats that come and go all the time If you ask for the vegetarian you need to wait for them to bring you the plates Look if you sell vegetarian menu and YOU KNOW the people will not have the meat entertainment why in this Earth do you take 30 minutes You read well I m not exaggerating 30 MINUTES to bring the plates while all the restaurant was already eating even people who arrived later than you The waitress told us all the plates were for two people than we asked one of each If at least the foods worthwhile but no Nothing I ll gonna tell you about all the craps they brought us one by one the beans no taste at all no garlic like the Brazilians do And completely watering I found difficult to find the beans to be honest Rice no taste at all no garlic no seasoning Farofa crap They just put the cassava flour there with nothing else Usually Brazilians use eggs garlic onions butter to prepare it or even bacon sausage when is not vegetarian but theirs was just the flour Plus remember the waitress told they were for two people A portion barely was for one child and we thought even IF were good and we asked more will take half an hour to arrive vinagrete super acid with the portion the same as the farofa Spring beans ok with garlic enough like Brazilians do but full of oil We ate there the oil allowed for a week The sweet potato old were there for 3 days minimum we couldn t eat half of this The p o de queijo cheese bread hard if your teeth were not good enough you could lose some eating it no taste of cheese at all In Brazil there s a branch cheap and bad called Duduxo Man Duduxo it s better than this Cheese bread must be done at the time cause it becomes a bit tough after few hours and you can t heat again plus you need to include cheese otherwise just taste like the starch included in it The cassava fried was fried hours before cause was really hard to eat For two remember Came 3 cassavas thanks God cause was really bad And now the best the bombshell The best of the best the french fries We asked one portion and came a shamed portion so we asked one more And wait Do you know what the waitress told us If you are standing up please sit down the french fries finished Hahahahhahah Finished man I don t believe What steakhouse finishes the french fries What kind of manager is this Any decent one would go even to Tesco close by and purchase it in emergency as they don t know how to buy with their supplier I ve seen this kind of situation walking once in a street and a guy from an Libanese restaurant buying eggs on Tesco and entering in the restaurant for sure it was finished but they had the decency to buy in the supermarket close by Do you know what was good Nothing Nothing saved The service A part from one lady who said I ll check by myself in the kitchen what s going on cause your food didn t arrive all of them ignored us with funeral faces and charged us the 12 5 service What they didn t deserve at all Are you joking you sell Brazilian cousine Hahahaahahha It s for people who eat anything without appreciate the taste like everything is good but not even the dirtiest self service restaurant in Brazil serve crap food like you do More than 50 pounds paid and I ve had the impression I just crumpled my money and throw out directly in the trash can If the manager answer this will come with the poker face to say sorry by your bad experience we make sure to make all the clients happy bla bla bla All BS Don t fall for that Avoid this place at all cost If you re in the walking dead starving maybe you can eat there if it s the only option

Horrible experience

Horrible experience AVOID I Took my boyfriend there to celebrate his birthday with Brazilian Barbecue and the whole food including salads beans and the meat was awfully oily no taste and missing main ingredients for traditional dishes P s I am Brazilian and I know what I am talking about

Too good to go app

Just ordered a too good to go lunch time deal had some great food from this app OH how wrong i was with Preto For 5 you get some plain rice soggy chips two small pieces of burnt bread and two tiny sausages Wheres the Brazilian buffet I could have cooked plain rice and burnt some bread at home and saved myself the hassle What a joke

POOR

I wanted to share some feedback about my recent visit to your restaurant Unfortunately my experience was not up to expectations 1 Food Quality The quality of the food was disappointing It lacked flavor and was quite bland which made the meal less enjoyable 2 Customer Service The customer service was also below par The staff seemed unengaged and the service felt slow and inattentive I hope this feedback helps in improving the experience for future customers Thank you for taking the time to consider my comments

Went in to dine at 3 30

Went in to dine at 3 30 - happily served us but failed to mention they were about to take the whole lunch buffet away and bring out the evening buffet which we weren t to eat The service was poor with the waiter constantly coming to our table whilst we were trying to talk Had to ask them to refill all of the empty options on offer which they weren t happy about - but we had paid for the buffet Terrible service and then they had the audacity to take a 12 tip without asking our permission which we would have never given for the poor service The steak was so chewy i couldn t swallow it Drinks were overpriced Last time we eat here

A miserable embarrassing experience

I ve eaten at hundreds of restaurants and this one of the worst dining experiences of my life I work in Piccadilly Circus and decided on the spur of the moment to have a meal with four Brazilian work colleagues at the local Preto restaurant The service was rude and intrusive with the waiter constantly interrupting us The plates and cutlery had not been cleaned properly and were dirty with particles of dried food on them The salad was warm and pathetically presented The meat was undercooked and inedible The five of us were cramped on to a table for four The entire experience was a miserable embarrassment My Brazilian friends were deeply ashamed that this is supposed to represent Brazilian cuisine and hospitality They even had the cheek to charge a 25 tip A truly awful experience