


Based on authentic user experiences
Jo Tulloch
6730 reviews
N/A
1 year ago
Helpful firm when my ceramic heater went wrong
I bought 2 small ceramic fan heaters in November and a couple of weeks ago the switch on one of them stopped working When I contacted them ProBreeze began by asking me to send them a video of the fault but when I explained that the switch is stuck on high oscillate and just doesn t move - so there s actually nothing to see - they offered me a replacement heater The person I dealt with Jenny was very helpful
James Cecil Sebastian
6730 reviews
N/A
1 year ago
I was overwhelmed and pleased by the
I was overwhelmed and pleased by the prompt service from Jenny who works for Pro care I think she works as a customer care executive I was looking for a spare part which I could not find anywhere on this earth Finally contact was made with procare and liaised with Jenny through emails which was fast and prompt without any hindrance Absolutely fantastic service from ProCare No wonder reputed companies like ProCare always stand out in terms of quality service and seriously above all customer friendliness and ease Above all procare do not charge for any spares at all FAO ProCare CEO Managing Director Kindly initiate a promotion and salary hike for Jenny please Kind Regards James Sebastian
Steven Duncan
6730 reviews
N/A
1 year ago
Dehumidifier stopped working
My dehumidifier suddenly stopped working I checked the usual stuff but to no avail I contacted Pro Breeze and my issue was looked into by Karren She gave me a few more tips on other things to check but it still didn t work After I informed her of this she organised a replacement for me which was received within 2 days All in all I am very happy with the service I received from Karren and would recommend Pro Breeze as they treat their customers with compassion and respect
John Howard
6730 reviews
N/A
1 year ago
Bought an air-fryer three years ago and
Bought an air-fryer three years ago and one of the rubber covers on the basket grille broke Dealt with Jenny at customer support and she arranged for a replacement to be sent out Received it within five working day s of first contact Excellent service
CG
6730 reviews
N/A
1 year ago
Great products and customer service
I have bought a number of ProBreeze dehumidifiers One stopped working after about 2 months Working with ProBreeze customer service was easy and efficient They sent me a new one within a week
Maggie F
6730 reviews
N/A
1 year ago
Good customer care service
Pleased with our existing pair of Pro Breeze small de-humidifiers and ordered another two A problem arose with the new pair and after providing a photo demonstration to the team dealing with customer care a replacement was sent straight away The follow-up service was both swift and courteous Maggie F
Sam
6730 reviews
N/A
1 year ago
Excellent customer service and very nice air fryer
I got a replacement for my Air Fryer due to a recall Excellent customer service and speedy delivery Replacement is twice the size of my old air fryer so I am a very happy customer Thank you ProBreeze
Barry Richardson
6730 reviews
N/A
1 year ago
5 Star Customer Service
I recently had an issue with my Pro Breeze dehumidifier and reached out to customer service for assistance Grace who handled my case was absolutely fantastic She quickly assessed the situation and arranged for a replacement without any hassle The entire process was smooth and stress-free thanks to her efficiency and professionalism I couldn t be more pleased with the service I received Grace went above and beyond to ensure I was satisfied and I highly recommend Pro Breeze for their outstanding customer support
samuel morrin
6730 reviews
N/A
1 year ago
Probreeze
I moved house and after a few days I developed a very chesty cough had chest X-rays all was clear but the coughing at night was getting worse so I bought a probreeze dehumidifier and I gid you not first night I used no coughing then one night forgot to turn it on cough came back I 100 recommend this product
S Carr
6730 reviews
N/A
1 year ago
Amazing fan and would definitely purchase from this company again
So glad I brought this fan it s well worth the money quiet and really cools the room Excellent customer service from this company too responded really quickly to my query and my fan arrived the next day very pleased