Provisionusa Reviews

Pro-Vision is a terrible company to

Pro-Vision is a terrible company to work with Bought school bus video systems and had nothing but issues from the start Tried working with our salesperson tech support and then Andrew who is the operations director Andrew promised that he would get to the bottom of our issues but soon stopped returning calls emails I started to feel terrible for the receptionist who obviously became uncomfortable trying to come up with excuses why Andrew was never available Phone messages were never returned Terrible company Take your business elsewhere and save yourself headaches

Terrible product and service

I have bought more than 20 Bodycameras from provisionusa com early this summer Since the day one two were acting stupid one kept vibrating one does not provide any file transferring And not a single camera delivered battery life promised ever I have been in touch with the provision support team and they told me its beyond them Management has refused to acknowledge that cameras are not working properly In their email they say my understanding is that the product is not faulty They even refuse to give RMA number for return of goods BTW response time on your issues is about a week

We purchased 90 video units for school

We purchased 90 video units for school buses as well as the equipment needed to retrieve videos via WiFi It has been almost 2 years and the systems frequently fail to record and the WiFi retrieval has never worked They have sent a sales rep two or three times that has verified the problems but that is where it ends I leave messages for Steve Wagansky and never get a call back This product is CRAP The support is nonexistent and beyond their concept of customer service is wishful thinking If they have any repeat business it is only because the buyer doesn t know that there are alternatives

Camera don t work as intended

Camera don t work as intended Bad customer service I returned mine even though they have me a hard time Called the bank to dispute charge Gave bank tracking number I paid close to 50 to return Provision only gave back 800 out of 1100 watch out they are thief s I should have listened to the reviews I read here They claim that their product is non-returnable but nothing in the paperwork stated that

good

good experience between product and service

good product

product was significantly better picture quality and more reliable than the junk we had on our buses before