Rainkiss Reviews

RAINKISS | Sustainable Designer Rain Ponchos – Rainkiss Rain Ponchos

rainkiss.online
3.66
70 reviews
Great Rating
Based on 70 user experiences

Rated 3.66 out of 5 by 70 Happy Customers

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5.7%
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22.9%
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E

Rain Kiss s Refusal to Refund

I have been trying to refund an order of ponchos for several days You can only email because there is no way to call the company I have requested return information at least 4 times and no one will provide it The return is due in 14 days I am returning the product today and hoping the return address is correct I have canceled the original form of payment and I m filing complaints with the Better Business Bureau and the Department of Insurance Stay far away from this company if you want to save yourself some aggravation
M

Bought a rain kiss poncho

Bought a rain kiss poncho have only worn it a handful of time but I find it makes my clothes under the poncho wet even if not raining the inside of the poncho always feels damp I have written to customer service but no response Total waste of money as I can t wear it - shame as I love it but can t wear it as it makes me and my clothes wet from inside
K

No delivery - no refund

Rainkiss did not deliver two ponchos does not answer my email request and the amount of EUR 142 20 is not being refunded Worst customer experience ever Update 26 07 2023 2 weeks later still no response no ponchos no refund All communication has been forwarded to Nikki In case my emails go to Rainkiss spam folder the order number is 53421 Update 31 07 2023 The ponchos finally arrived without any communication
M

Not received and no valid response

Ordered a poncho a month ago and no sign of it Had an email last week saying they had mislaid it but it was now found which causes concern it s not like they are cheap and would ship Monday just gone Have received no tracking information so I contacted them they copy and pasted their reply from last week - which had stated it would have been shipped by now but no I will be cancelling this order- which following other reviews I m sure they will suddenly have shipped it the service for such expensive items is utterly abysmal
K

Have been struggling with rainkiss to

Have been struggling with rainkiss to get two ponchos delivered for two months now They finally arrived with a duty and customs bill of over 400 00 twice the price of the two raincoats sent them back hoping to get a refund soon lol pathetic update it s Feb 8th still no promised refund update I did receive the refund and they are sending me a free jacket for all the trouble Thank you Nikki
E

Do not trust Rainkiss to deliver

It has been a month since I placed my order Despite multiple emails from me and a variety of excuses that blame Fedex while Fedex blamed Rainkiss I have no rain poncho and no refund First I was told the poncho was held up in Jamaica NY then Mirabel Airport Quebec then Los Angeles I live in Canada I no longer believe anything I m told or any Fedex links I am sent I will continue to demand a refund

About Rainkiss

RAINKISS designs sustainable designer rain ponchos for men and women. Combining sustainable materials like 100% recycled polyester with eco-friendly manufacturing and fashion forward designs. Make every rainy day something to look out for with RAINKISS. Get excited for rain.

United States

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