Rapidtests Reviews

Online GP Appointments | £49 | See an Online Doctor Today

rapidtests.io
3.79
96 reviews
Great Rating
Based on 96 user experiences

Rated 3.79 out of 5 by 96 Happy Customers

57.3%
11.5%
5.2%
5.2%
20.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 96 reviews

Customers report consistently fast delivery and quick results from Rapidtests, with many highlighting the ease of use and clear instructions. The service is frequently described as efficient and reliable for travel testing needs. Positive feedback emphasizes prompt certificate issuance and straightforward processes. No recurring negative themes appear in pros or cons.

What customers love
  • Fast delivery
  • Quick results
  • Easy to use
  • Clear instructions
  • Efficient service

Last updated 2 weeks ago

A

I wasn t sent the registration number

I wasn t sent the registration number which is needed for the Passenger Locator Form and had to contact Rapid Tests on several occasions to get this
S

An extremely frustrating and annoying process

A long winded tedious and frustrating experience Both my wife and I spent nearly two hours each trying to navigate through all the hoops and hurdles necessary to take these tests and get results The necessary codes aren t where they should be so you end up going back to the beginning all the information supplied before returning to the UK has to be entered again having taken the test etc etc A very user unfriendly process seemingly designed to cause maximum frustration and annoyance We certainly won t be using this company in the future The bland company speak PR nonsense reply from the company does nothing to address the many issues that beset this companies process to achieve a simple test and confirm system From the many negative reviews it still has a long way to go
P

Late delivery tests no communication

OK to book 2-Day Lateral Flow tests and thankfully Booking References allowed me to complete UK Passenger Locator Form and get home Test ordered 22 10 21 14 35 arrived too late for Day 2 testing but NHS 119 Line said just use anyway not your fault Otherwise would have cancelled and tried to get refund No communication between ordering and despatch on 27th October Company seems to accept orders that can t be fulfilled on time Would not use again Update In response to reply from Rapidtests sorry but e-mails to support went unanswered for days only got a response when already too late
C

Everything fine

Everything fine smooth service fast issuance of certificate However I had a question which was answered one week later - I expect something different from a n advertised 24 7 support I would be good to explain a bit better the process on the website - e g that people ordering the kit do not necessarily be the same as the ones being tested
S

I paid extra for faster delivery yet

I paid extra for faster delivery yet the test arrived many days late plus the postage on package stated second class delivery

About Rapidtests

Book an online GP appointment today with Medicspot's Online Doctors for just £49. 100's of appointments available every day, 7 days a week.

United States

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