AI Review Summary
Based on 137 reviews
Customers report consistently high satisfaction with Rearo's product quality, competitive pricing, and responsive customer service across multiple branches. Delivery reliability and occasional damaged goods are recurring concerns. Strong recommendation driven by helpful staff and efficient issue resolution.
What customers love
- Excellent product quality
- Helpful staff
- Efficient service
Common concerns
- Damaged goods
- Poor packaging
Last updated 3 weeks ago
C
Chrissy Matthews
I have recently refurbished 3 bathrooms a small cloak room and a shower room and ordered a lot from this company who have delivered on time and all products good My only criticism would be that I asked if they could give me a price to send some products to SPAIN and even though I rang and was promised I would receive a email with costings I never did
S
Susan Haycock
Only had a sample still making a
Fast servicesent for a few samples from companies during lockdown Been a long process but want to get kitchen right Im happy with quality of samples arrived in good time with information in the company We have finally made up our mind will be visiting showroom in the next few weeks to order
C
Colin Carruthers
Very helpful and fast response
Not fitted yet but good range of bathroom wall panels Good price Excellent customer service from Sophie and Leo Would have been useful if more accurate time slot given or maybe phone call or msg when leaving previous customer Given time of 10 until 2 but had to wait at empty property Delivery driver friendly and efficient
W
WH Malcolm LTD - Gavin
Great friendly and pleasant service
Only had a sample still making a decision
D
Diane Armstrong
The sample I received for the worktop sample
The sample I received for the worktop was very disappointing I was expecting a bit more for me to see the detail in the worktop I have seen a worktop that was put into a house a different style though and it looked great but as I say I would of liked a larger piece of sample as with living on an island I have to plan my visit to Glasgow and when I can get to the showroom
H
Helen
Website a bit iffy after that spoke to
Website a bit iffy after that spoke to a real person all good now
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wendy speller
The only thing is when some think out
The only thing is when some think out of stock you can t request for when it was in stockWe went for a different product
C
customer
Service was excellent but the quality
Service was excellent but the quality of the product Textured Concrete boards were of a poor quality
K
Kevi watson
Ordered a sample from retro
Ordered a sample from retro came in a couple of days we will be dropping in to showroom to order 3 sheet
H
HW
Easy to order the samples
Easy to order the samples Fast delivery with brochure Unfortunately the product is not quite what I m looking for