


Based on authentic user experiences
Billy
6735 reviews
N/A
10 months ago
Stay Away
Thought i was booking through the hotel with room priced at 102 but on checking my bank thry have taken 159 and unable to cancel as i would have lost my money Even more concerning is amount of scam texts and calls from what is supposed to be my bank looking for more details Stay away from this lot Fu ing Crooks
Judi Sellick
6735 reviews
N/A
10 months ago
Misleading and fraudulent
Advertised a discounted today only price for a hotel booking which seemed reasonable It was not stated that it was in US dollars until the booking went through and confirmation email was sent outlining US dollars Plus credit card was charged an extra amount for a booking fee on top of the room making it far more expensive than other online room rates Do not deal with them Avoid them
Consumer
6735 reviews
N/A
10 months ago
A total scam Do not book through the reservations centre
We booked a hotel room at the price quoted of 149 00 GBP We received confirmation receipt to find the price was 300 We rang our credit card but they were unable to help as the transaction was pending rather than confirmed We called the USA number to cancel the booking After lengthy discussions they offered a derisory refund of 19 which we refused After further discussion they said they would cancel the booking and may refund us the amount paid They have to go through a third party but we are really not sure if anything will happen We have no confidence in this process We rang the hotel directly to advise them but have to ring back tomorrow to speak to the Reservations team Totally unsatisfactory and after reading other reviews about the reservations centre our advice is PLEASE do not book through them It s a total scam Shame on them
Sue Hunt
6735 reviews
N/A
10 months ago
So sad- I ve been scammed
I thought I was booking through the hotel website and was quoted 337 for 2 night in Sydney The reservation email was sent in US and I was charged 1058 Thieving bastards I am a disability pensioner and this is so upsetting Can t contact them at all numbers disconnected Such a scam
Jack
6735 reviews
N/A
10 months ago
DISGRACEFUL
DISGRACEFUL Recently booked 3 rooms advertised at 100 per room which was certainly reasonable The dollars should have raised concerns but I chose to continue After confirming booking I went onto my internet banking to learn I had been charged 2 700 When I tried to contact them I had no email replies and phone calls just sent me in circles What an utter scam an idiot extremely frustrating situation Thieving F ker s
Bonny Chevalier
6735 reviews
N/A
10 months ago
Never use RESERVATIONS CENTER for booking in Australia
Wanted to book hotel room at Melbourne Airport and selected Reservations Center to do so I found a suitable room priced at AU 153 Filled out required information including bank details to complete booking Confirmation email arrived and to my horror the company had changed the transaction to US My room was now costing me US 213 listed as room tax and cleaning services Plus the bank would charge me for exchange rates I had checked twice to make sure I was working in AU It s a scam and deceitful what they do once they have your bank details
Catherine
6735 reviews
N/A
10 months ago
RIP OFF
RIP OFF - DO NOT USE Totally agree with all other comments wish I could give Zero stars You are directed to this website from hotel website in my case Hyatt Regency Manchester UK Amount shown said GBP130 at which point I should ve thought twice The amount increases AFTER you have given credit card details Plus apply a 155 cancellation charge with no prior warning I am going to try and get Hyatt to cancel this and if not dispute with my bank Can t believe I was such a fool Next time I will just pick up the phone to the hotel and reserve by speaking to a human being
greg jones
6735 reviews
N/A
10 months ago
WATCH OUT
i thought that this was a direct official link to to hotel i wanted to stay at after i looked back AND went back saw it wasn t and the price difference i cancelled in two hours - they charged 117 for cancelling i knew they d charged for cancelling the day before BUT the same day and with in just a few hours - unbelievable
IAN HARKNESS
6735 reviews
N/A
10 months ago
DO NOT GO ANWHERE NEAR THIS COMPANY
DO NOT GO ANWHERE NEAR THIS COMPANY I googled The Holiday Inn Kenilworth and the firsy page that came up was The Reservations Center with a photo depicting the hotel I was quoted the price of 125 00 per night and I booked 2 nights accommodation On booking online there is no final breakdown of costs prior to confirming the booking I was then charged 250 plus a further 139 41 for what was described as Tax Recovery Charges At no time was i made aware there would be such charges I have raised a dispute with my credit card company however Reservations Center an American company declined and refused to reimburse me
Said Alsaidy
6735 reviews
N/A
10 months ago
DO NOT USE IN UPPER CASE
DO NOT USE IN UPPER CASEBEWARE OF SCAM