Based on authentic user experiences
Based on authentic user experiences
Steven Lourie
N/A
Signed up over a year ago
Signed up over a year ago Have had multiple technical issues with my account that took over a month to resolve Most of the surveys I m showed as not at all relevant to me and the ones that are never pick me Have gotten no benefit out of this but have sure wasted a lot of time with technical glitches
Respondent operates as a specialized online platform designed to bridge the gap between businesses seeking authentic user insights and the individuals who possess those valuable experiences. At its core, the company facilitates targeted market research by enabling organizations to recruit highly specific participants for various types of qualitative studies. The platform streamlines the traditionally complex and time-consuming process of finding qualified research respondents, making it more efficient for both researchers and participants.
The platform serves two primary user groups: researchers (typically from businesses, consultancies, or academic institutions) and participants (professionals and consumers). For researchers, Respondent provides a suite of tools to create screening surveys, define precise participant criteria, and manage the scheduling and compensation for research sessions. The platform's database includes a vast pool of pre-screened professionals from diverse industries, including technology, healthcare, finance, and more.
Key research methodologies facilitated through the platform include:
For individuals, Respondent offers a unique opportunity to monetize their professional expertise and personal consumer experiences. Participants can create detailed profiles highlighting their job roles, skills, industries, and the products or services they use. The platform then matches them with relevant research studies. Participation is compensated, typically with monetary incentives sent via digital payment methods, making it a legitimate source of supplemental income for qualified professionals. The process is designed to be respectful of participants' time, with clear expectations and streamlined scheduling.
The primary value for businesses lies in the quality and specificity of the recruitment pool. Researchers can target very niche demographics—such as "iOS developers at fintech startups" or "marketing managers who recently purchased enterprise SaaS software"—with a high degree of accuracy. This leads to richer, more actionable insights compared to broader, less targeted panels. The platform also handles logistical elements like payments and scheduling, reducing administrative overhead and allowing research teams to focus on analysis and strategy.
Respondent emphasizes ethical research practices and data security. The platform includes features to protect participant privacy, such as allowing the use of nicknames and providing clear guidelines on data usage for both parties. Researchers are vetted, and the terms of each study are transparently communicated, fostering a trustworthy environment for conducting sensitive business research.
In summary, Respondent positions itself as a modern, technology-driven solution in the market research industry. It moves beyond traditional panels by leveraging a global network of professionals, enabling faster, more targeted recruitment for qualitative research. The platform effectively addresses the critical need for authentic human insight in product development, marketing strategy, and user experience design, serving as a vital tool for companies aiming to make data-informed decisions based on direct feedback from their target audiences.
Annoyed
N/A
Researchers have lied and no one will help me or respond to my emails
I am another one of the participants who has done a study for them 2 hours long and not been paid it s been over a month and I haven t heard back to any of my emails Very disappointing would advise other users to be very cautious if using them
Kimberly
N/A
Poor experience using the site
Poor experience using the site I can t even complete my profile there is always an error message I tried switching browsers from chrome to Firefox and the page won t even load on Firefox I will no longer be using this website it s nothing but a scam
Heidi
N/A
NOT WORTH IT
Signed up on the Respondent platform to see if I would qualify for any focus groups after reading on a blog how a woman was making a few bucks here and there But wanted to edit my employment status as it said that you could at any time but it wouldn t allow me to so I contacted support Come to find out that my account is now locked and that I have to wait 4wks now What a joke after I applied for three studies Gonna tell them to delete it
Timber Ebersole
N/A
Ignores emails no payment
I completed a 90 minute session and have not gotten paid I ve contacted the researcher and Respondent and have received no response I was also marked not attend for a study that I did attend and the researcher ended after 5 minutes No response from Respondent from those emails either Answer your emails
Rosamunde Pilcher
N/A
I was mistakenly assigned Researcher
I was mistakenly assigned Researcher status although I signed up as a Participant Since then I ve attempted to correct numerous times and was told by phone that I am a Participant Nope Not so and now I can t even sign in
J M
N/A
4 months and not chosen for anything
I have been filling out screeners for about 4 months now and have not been chosen for a single one I have wasted about 15 hours doing screeners in this time waste of time They insist on having my work email but due to it being an email through the DoD I can not give it to them EDIT 7 30 22 I finally updated my work email Thinking this would give me a better shot Alas the verification got caught in quarantine and my boss promptly got in my butt I now have to take a class on identifying espionage personal identification information and cyber awareness Thank you Respondent D
A wbselg
N/A
Fraudulent activity of Respondent
Hello to everyone I am Alex from Russia I d been working for Respondent for 2 months and I didn t get paid at all however I ve found more that 60 specialists for them working on their so called referring program I will definitely write an article about their fraudulent activity on the Internet so that other people know that it is a SCAM Thank you to all of you for the truth Don t believe Respondent They don t answer your questions in an appropriate way They constantly deceive you changing the terms and the prices of their fraudulent projects They just won t answer you if you ask them to explain their tricks Scam shame and eleborate lies
ANONYMOUS
N/A
NO SURVEY QUALIFICATIONS IN 2-3 YEARS
I was going to leave a review saying that I don t think anyone who is unemployed can get qualified for a survey on this site because most survey descriptions require that you have XYZ job but then I remembered that I signed up when I was employed and couldn t get qualified for surveys then either I ve been with them for 2-3 years and have yet to take a survey from them Pathetic on their part
Sabine Rachtler
N/A
78 prescreening test were taken
78 prescreening test were taken only 2 surveys were completed ABSOLUTE WASTE OF TIME As someone pointed you already do the survey for free by completing the prescreening so they don t need to invite or pay you anymore
