UserZoom | UX Insights System for user research and UX testing
Based on authentic user experiences
Dan M
6727 reviews
N/A
1 year ago
Used to be good but last 2 tests gave
Used to be good but last 2 tests gave error on upload and they are not replying to any of my messages Have they gone bust
Oliver
6727 reviews
N/A
1 year ago
Shocking
Shocking firstly pay less than most other sites Then when there was an issue with their upload tool they refused to pay me even though I spent 32 minutes doing a test yes 32 minutes for just 5 When I pointed out that when you watch the video replay you can clearly see there is an issue with their recording tool which wasn t my fault they ignored me and have never since replied to any messages They have never paid me for the 32 minutes I wasted even though it was their fault You can t refuse to pay people
Tom Prior
6727 reviews
N/A
1 year ago
Used to be good not paying out now
Used to be good but now payouts are missing and customer service not responding to emails It has been six days since my first email I also attempted to contact them via Facebook quite politely where they have since blocked me This is the kind of company you will be dealing with
Like
6727 reviews
N/A
1 year ago
Missing payments
Missing payments tests are much fewer and customer support center not replying to any email
Mel
6727 reviews
N/A
1 year ago
Not paying not replying to emails
Not paying not replying to emails Closing account Don t bother
Nazia
6727 reviews
N/A
1 year ago
Missing 25 in payments
Very Poor Missing 25 in payments no tests for the last month and they are not replying to emails or facebook messages Very disappointed
Adekola
6727 reviews
N/A
1 year ago
Honesty is key with there platform
Never had a problem with them but intelizoom has taken over so need to see if it s the same
