Restaurant Reviews

Fake tracking package never received emails answered with fake information

AVOID this company This company is difficult to contact It takes weeks and weeks before receiving the shipment It looks like it is not Swedisch company due to the long delivery time You don t get the lamps brands that you think you buy It is brandless which doesn t show on the site When I paid the lamps and when they came at my address there was no invoice with the necessary paid VAT BTW As all corporates in The Netherlands must have invoices that include the separate paid VAT when you want to deduct it from you VAT tax In other words - Avoid this site as the lamps are fake- You don t receive invoice that you can use for tax autorities- You have to wait 3 4 weeks for shipment- You don t get any reaction on e-mails

Yet another Chinese company pretending to be a high end western company with false white customer reps I bought the garden sphere lamps They are significantly marking up their products The quality you get the packaging just doesn t compare because they don t put thought into their design They don t think about aesthetics just how much money they can grab from you Their lamps are at best 20 being sold for 200 then pretending to be on sale for a limited time for 50 Lots of these scams lately You do get a product but it feels cheap and might not last and I m out by 350 The problem is that these Chinese companies are greedy always thinking of a way to cheat their way to profit Worse is they have your personal data name and address at this point If you saw this product - with no packaging and a cheap ugly remote you wouldn t give it a thought or it s something you might buy it at a discount store

Absolute garbage products Fake website that pretends to be Swedish Products are overpriced versions of other models from other sites Terrible customer service Save your money and AVOID

AVOID Chinese company claiming to be based in Sweden They are heavily marking up cheap products Notice how there is always a 50 off sale The same products are probably worth 20 or 30 at best not 50 off of 200 They don t honour defective goods rights They will ask you for a video admit the defect but refuse to pay your return costs They will ask you to pay shipping for the product all the way to China even if it is faulty Good luck getting a refund after being over 100 out of pocket for a broken lamp The 5 star reviews here and on their site are faked The customer service rep Elsa appears to use an AI-generated photo and will just repeat the same false and misleading information at you Search for creative lighting Trustpilot for more on their other brand - same negative reviews for same company

Lamps look nothing at all like they do in the pictures clearly made in and drop shipped from China light isn t warm white it s just an ugly white Arrived without one of the parts so I emailed customer service who replied Your new replacement lamp will be shipped out to you tomorrow morning and should arrive with you in 6-10 days from then After having no sign of this for 3 weeks I emailed them back and they replied I can see that we have not yet shipped out a replacement for you since we did not receive any reply back from you I don t have anything more to say other than save your hard earned money and go elsewhere

I wanted to send back the articles as they didn t meet my expectations qualitywise as they are from China and not from Scandinavia how you can read in the website So it turned out that I should have to send the articles back to CHINA on my costs which is of course ridiculous as the transports costs would be higher than what I paid for 2 lamps Yes they offered me a price reduction but still I have paid for two lamps which I do not like at all and one of those is even broken and I can t use it is not possible to recharge it All not very serious and very disappointing So the paidback- and send-back-policy is totally fake

Do not order from this company I ordered two rechargeable lamps for a total of 160 00 US I got a notice package sent then tracking system did not change for over a week I contacted vendor and got a glib response with no indication of delivery A week later the tracking system had not changed I contacted the vendor several times that week with absolutely no response I then cancelled the order still no response Following that I contacted my bank to file a fraud claim